Workplace Experience Manager

Take-Two Interactive Software, Inc. • Kirkland, WA

74d • $94,700 - $140,180 • Onsite

About The Position

The Workplace Manager will lead the Workplace Experience Team, crafting spaces to boost creativity. This role oversees daily operations, facilities, and workplace experience at a defined location(s). The Workplace Manager will manage a small team and lead a broad portfolio of responsibilities, from vendor management and space utilization to health & safety compliance, incident response, and change management. This is a people-first role focused on delivering outstanding service to our studio teams while optimizing our workplace operations to align with business goals.

Requirements

• Bachelor’s degree or equivalent in Workplace/Facilities Management, Real Estate, Hospitality, or related field.
• 6+ years’ experience in workplace/facilities operations.
• Experience overseeing a multi-disciplinary function in a creative, technical, or high-growth environment.
• Proven success in vendor management, space planning, capital works, and workplace compliance.
• Strong leadership and team development skills with emotional intelligence and strategic mindset.
• Excellent communication and interpersonal skills to influence across multiple levels.
• Project and change management capabilities, including move/add/renovation planning.
• Financial acumen, including budget forecasting and spend management.
• High attention to detail, process-oriented, with a flexible, problem-solving mindset.
• Knowledge of building systems, H&S standards, sustainability, and workplace best practices.
• Comfortable using workplace tech platforms (Outlook, G-Suite, Slack, ServiceNow, Monday.com, AutoCAD, etc.)
• Leads a small team or function with defined goals and deliverables.
• Operates with autonomy, while escalating complex or strategic matters.
• Provides input on tactical planning and contributes to broader strategic initiatives.
• Influences stakeholders and implements improvements in systems, processes, and service delivery.
• Balances short-term operational excellence with long-term growth and workplace evolution.

Responsibilities

• Manage daily operations, facilities, and workplace experience at a defined location(s).
• Build strong relationships with studio leadership and other internal stakeholders, ensuring the workplace strategy aligns with business needs and local studio culture.
• Act as a key partner to global Workplace and Real Estate leadership, supporting regional initiatives and global rollouts.
• Own end-to-end facility operations including safety, maintenance, cleaning, security, catering, sustainability, and desk/space management.
• Ensure the studio environment remains safe, functional, and inspiring—aligned with Health & Safety, and sustainability legislation.
• Oversee service ticketing systems to resolve workplace issues promptly and professionally.
• Collaborate with Technical Services and Security teams on preventive maintenance, compliance, and risk mitigation.
• Manage service provider relationships, including vendor selection, contract negotiation, performance monitoring, and invoice approvals.
• Lead procurement and budget oversight for facilities and services, optimizing cost and quality.
• Lead small works and capital improvement projects from initiation through execution.
• Support and manage change initiatives, including office moves, renovations, and space reconfigurations.
• Ensure workplace data accuracy in reporting systems, and maintain documentation for all operational and compliance processes.
• Partner with security and health & safety teams to manage emergency protocols and business continuity efforts.
• Serve as site lead during incident response, implementing crisis management plans as needed.
• Champion environmental initiatives, monitor energy/resource usage, and seek innovative ways to support ESG goals and workplace efficiency.
• Support the development of spaces that integrate design, amenities, and technology to enhance user experience.
• Lead and mentor the Workplace team, supporting performance, development and operational excellence.
• Foster a high-performing and motivated team culture, maintaining standards and discipline while creating a sense of fun and belonging.
• Support onboarding and orientation for new hires, ensuring workplace content is current and relevant.

Benefits

• Medical (HSA & FSA)
• Dental
• Vision
• 401(k) with company match
• Employee stock purchase plan
• Commuter benefits
• In-house wellness program
• Broad learning & development opportunities
• Charitable giving platform with company match
• Fitness allowance
• Employee discount programs
• Free games & events
• Stocked pantries
• Basic life insurance coverage
• 14 paid holidays per calendar year
• Paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
• Up to 10 paid sick days per calendar year
• Paid parental and compassionate leave
• Wellbeing programs for mental health and other wellness support
• Family planning support through Maven
• Reimbursements for fitness-related expenses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager