Workplace Experience Coordinator (Onsite)

Homebase•Houston, TX

22h•Onsite

About The Position

Homebase is seeking a Workplace Experience Coordinator to be the primary on-site workplace lead for their Houston hub. This role is operations-focused, responsible for maintaining an organized, stocked, welcoming, and smoothly functioning office environment. The coordinator will manage daily workplace execution, make routine operational decisions, and contribute to an office experience that aligns with 'The Homie Way'. While partnering with leadership on significant decisions, the individual will be empowered to handle day-to-day needs with sound judgment and care. The role also emphasizes AI fluency, requiring the use of AI tools for daily tasks, identifying workflow improvements, and contributing to AI-driven operational enhancements.

Requirements

1–3 years of experience in workplace operations, facilities coordination, office operations, hospitality operations, or a similar environment.
Strong organization skills, attention to detail, and dependable follow-through.
Ability to manage multiple competing priorities and make sound day-to-day decisions independently.
Strong written and verbal communication skills, including the ability to draft thoughtful updates and keep others informed proactively.
A warm, approachable, and trusted in-person presence.
Curiosity about AI tools and willingness to use them to improve daily work (AI fluency).
Ability to work in person in the Houston hub consistently, based on the needs of the role.

Responsibilities

Own day-to-day office operations for the Houston hub, ensuring office readiness and operational reliability.
Maintain the Houston hub's organization, stock levels, cleanliness, and overall readiness.
Manage front-door coverage and office access for employees, guests, and vendors.
Be a visible in-office presence, greeting teammates and resolving day-to-day needs.
Oversee meal planning and execution using Homebase's systems, including communication and dietary considerations.
Manage inventory and ordering for supplies, snacks, beverages, swag, and wellness items.
Coordinate with vendors and building management for routine workplace requests.
Track day-to-day office spend against an established budget, maintaining accurate records of invoices and purchases.
Support in-office activations, Slack engagement, and team moments, prioritizing operations.
Manage in-office onboarding execution for new hires, including desk setup and day-one readiness.
Provide onsite support for candidates, including greetings, tours, and ensuring room/tech readiness.
Build cross-functional relationships with People, IT, Security, Recruiting, Finance, vendors, and other workplace teams.
Communicate proactively with partners to provide clear updates.
Partner with leadership on office coordination during changes, closures, or building-related issues.
Utilize AI in daily work for drafting communications, organizing information, summarizing options, and handling routine tasks.
Identify workflow opportunities for improvement through AI.
Deliver at least one meaningful workflow improvement within the first quarter.