Workplace Experience Coordinator

Sodexo Careers•Rahway, NJ

6d•Onsite

About The Position

As a Workplace Experience Coordinator at Sodexo, you will deliver a high-touch workplace experience within a corporate campus in Rahway, NJ. This customer-facing role supports employees, visitors, and workplace operations by ensuring spaces are workday ready and service standards remain high across the site. You will partner closely with facilities management and workplace teams to address operational needs, support events, and enhance the overall employee experience. The ideal candidate is professional, proactive, hospitality-driven, and comfortable working in a fast-paced environment. This role requires strong communication skills, flexibility, and a visible presence throughout the campus. SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson, and Sodexo. As a certified minority company, we deliver food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges and universities and aviation lounges. This strategic alliance between Magic Johnson Enterprises and Sodexo, Inc., enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve.

Requirements

High school diploma, GED, or equivalent experience with at least 1 year of hospitality or customer service experience
Strong written and verbal communication skills with a professional and approachable demeanor
Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Canva
Ability to work independently, prioritize tasks, and manage multiple responsibilities in a fast-paced environment
Comfortable using laptops, mobile devices, and workplace technologies throughout the day
Ability to stand, walk, bend, and move throughout the campus daily, including lifting up to 40 pounds
Availability to work Monday–Friday, 7:00 AM–3:00 PM, with flexibility based on business needs
Minimum Education Requirement - High School Diploma or GED or equivalent experience

Responsibilities

Deliver best-in-class customer service and support across multiple campus locations
Conduct daily building tours to assess workspace readiness and identify facilities-related issues
Enter and track work orders while coordinating with Facilities Management teams to ensure timely resolution
Support site communications, signage, and employee engagement initiatives
Gather and share Voice of the Customer feedback to improve workplace experience and service delivery
Maintain a visible, professional presence throughout the campus while supporting evolving operational needs
Maintain awareness of campus events, building updates, and operational communications to support employees effectively
Remain flexible and mobile throughout the campus to support evolving operational and customer service needs