Workplace Design Manager II

Navy Federal Credit Union•Pensacola, FL

2d•$68,900 - $88,400•Hybrid

About The Position

The Workplace Design Manager creates high-performing workplace environments that support evolving business needs and enhance employee and member experiences. The role designs, plans, and implements workplace solutions involving programming, commercial interior design, space planning, furniture, materials and finishes, and technical design documentation. It collaborates with business partners and multidisciplinary project teams throughout the design lifecycle to deliver functional, engaging, accessible, and adaptable workplaces. The position works under minimal guidance from higher-level staff and management. The role leads small to moderately complex projects, develops space-planning strategies, coordinates furniture and equipment procurement and installation, supports construction projects, maintains enterprise space plans and inventories, and provides recommendations on budgets and process improvements. The position is tied to the physical workplace and may require more onsite days than working from home.

Requirements

Advanced knowledge of space management, office layouts, and corporate interior design.
Advanced skill in understanding, using, and interpreting building codes, regulations, specifications, and policies and procedures.
Working knowledge of project lifecycles and project management methodologies.
Experience managing projects that involve directing or facilitating contractors and subcontractors.
Significant experience using AutoCAD or a similar product to create architectural drawings.
Working knowledge of computer-aided facility management applications and automated libraries.
Advanced interpersonal, verbal, and written communication skills.
Advanced research, analysis, problem-solving, planning, and organizational skills.
Ability to interpret and apply regulations, instructions, and procedures effectively.
Ability to work independently and in a team setting.
Advanced ability to communicate persuasively and diplomatically with all levels of management.
Advanced skill with database, word-processing, and spreadsheet software.
Ergonomic Certification.
Bachelor’s degree in Interior Design, Architecture, Engineering, or a related field, or an equivalent combination of education, training, and experience.
Applicants must be authorized to work in the United States without current or future sponsorship.

Nice To Haves

Professional experience designing corporate workplaces, large-scale commercial interiors, campus environments, or other complex workplace environments.
Experience with workplace strategy, programming, occupancy and utilization insights, and post-occupancy evaluation.
Experience developing or applying workplace, furniture, finish, or interior design standards.
Experience coordinating projects through design development, construction documentation, construction, furniture installation, and occupancy.
Professional certification or credentials relevant to workplace and interior design, such as NCIDQ certification.
LEED accreditation or demonstrated experience supporting sustainable interior design strategies.
Ergonomics-related education, training, or certification.

Responsibilities

Meet with business unit management and staff to develop and negotiate space utilization plans and alternative designs that improve the workplace experience, meet organizational objectives, and support space utilization and productivity.
Analyze existing space layouts and requirements, and create design options for leadership review and approval.
Provide recommendations on workplace experience strategies based on team member experience and industry trends.
Research furnishing and equipment options, reviewing catalogs, drawings, specifications, and ergonomic needs while ensuring compliance with industry and Navy Federal standards.
Identify design and space-planning issues and develop and implement approved solutions that account for business adjacencies, equipment and personnel needs, structural limitations, and building-space utilization.
Design and ensure space layouts and floor plans comply with applicable Life Safety Code, ADA, OSHA, and Navy Federal requirements; review designs prepared by lower-level team members.
Develop and implement move plans, including schedules, activity sequences, and logistics; coordinate and monitor designers, architects, contractors, suppliers, movers, installers, facility staff, and ISD to minimize disruption and meet quality standards.
Lead small to moderately complex projects, participate in projects led by senior staff, implement approved plans, and collaborate with cross-functional teams and off-site facility designers.
Research and recommend space-planning strategies to management and develop and implement corporate furniture selection and placement guidelines.
Analyze completed projects and recommend process improvements.
Maintain accurate enterprise space plans in CAFM applications, update plans as changes occur, and review updates completed by lower-level staff.
Coordinate relocation services and just-in-time furniture and equipment deliveries and setup with vendors, Procurement, Facility Management, ISD, and business leaders; serve as the primary contact for designated relocation projects.
Review architectural drawing sets during construction projects to ensure Navy Federal design intent is captured and documented; support senior team members and collaborate with architecture, MEP, general contractor, and internal resources through project completion.
Maintain furniture and equipment inventory and manage external vendor relationships in collaboration with Procurement.
Manage current off-site storage sites in consultation with management about near-term relocation plans.
Recommend disposal of excess items to reduce off-site storage costs and coordinate approved disposal.
Forecast furniture needs and project costs and provide budget recommendations to leadership.
Review invoices for accuracy and reconciliation, collaborating with Accounting and Procurement as needed.
Perform independent analysis and research related to space management, facility design, workplace experience, projects, and processes.
Perform other duties as assigned.