Workplace Design Manager II

Navy Federal•Pensacola, FL

2d•Hybrid

About The Position

Navy Federal Credit Union is hiring a Workplace Design Manager II to create high-performing workplace environments that support evolving business needs and improve employee and member experiences. The role designs, plans, and implements workplace solutions involving programming, commercial interior design, space planning, furniture, materials and finishes, and technical design documentation. It collaborates with business partners and multidisciplinary teams throughout the design lifecycle to deliver functional, engaging, accessible, and adaptable workplaces, working under minimal guidance from higher-level staff and management. The position manages workplace design and space-planning projects, develops recommendations and corporate guidelines, maintains enterprise space plans and furniture inventories, coordinates moves and vendor services, and supports construction projects through completion. The role is tied to physical space and may require more days onsite than working from home. Applicants must be authorized to work in the United States without current or future sponsorship; Navy Federal Credit Union does not provide sponsorship for this role.

Requirements

Advanced knowledge of space management, office layouts, and corporate interior design.
Advanced skill in comprehending, using, and interpreting building codes, regulations, specifications, and policies and procedures.
Working knowledge of project lifecycles and project management methodologies.
Experience managing projects involving direction or facilitation of contractors and subcontractors.
Significant experience using AutoCAD or a similar product to create architectural drawings.
Working knowledge of computer-aided facility management applications and automated libraries.
Advanced interpersonal, verbal, and written communication skills.
Advanced research, analysis, problem-solving, planning, and organizational skills.
Effective skill interpreting and applying regulations, instructions, and procedures.
Ability to work independently and as part of a team.
Advanced skill communicating persuasively and diplomatically with all levels of management.
Advanced skill using database, word-processing, and spreadsheet software.
Ergonomic Certification.
Bachelor’s degree in Interior Design, Architecture, Engineering, or a related field, or an equivalent combination of education, training, and experience.
Must be authorized to work in the United States without current or future sponsorship.

Nice To Haves

Professional experience designing corporate workplaces, large-scale commercial interiors, campus environments, or other complex workplace environments.
Experience with workplace strategy, programming, occupancy and utilization insights, and post-occupancy evaluation.
Experience developing or applying workplace, furniture, finish, or interior design standards.
Experience coordinating projects through design development, construction documentation, construction, furniture installation, and occupancy.
Professional certification or credentials relevant to workplace and interior design, such as NCIDQ certification.
LEED accreditation or demonstrated experience supporting sustainable interior design strategies.
Ergonomics-related education, training, or certification.

Responsibilities

Meet with business-unit management and staff to develop and negotiate space utilization plans and alternative designs for moderately complex projects.
Analyze current space layouts and requirements; develop design options, including furniture and equipment selections, for leadership review and approval.
Provide recommendations informed by team-member experience and industry trends to help shape workplace-experience strategies.
Research and identify furnishings and equipment based on business requirements; review catalogs, drawings, specifications, and ergonomic needs, and ensure industry and Navy Federal standards are met.
Identify design and space-planning issues and develop solutions that account for adjacencies, equipment and personnel requirements, structural limitations, and appropriate building-space utilization; implement approved solutions.
Ensure space layouts and floor plans comply with applicable regulatory requirements, including Life Safety Code, ADA, OSHA standards, and Navy Federal policies and guidelines; review designs by lower-level team members.
Develop move plans, including timing, sequencing, and logistics; schedule, coordinate, and monitor contractors, suppliers, movers, installers, facility staff, and ISD to support moves with minimal operational disruption and to Navy Federal quality standards.
Lead small- to mid-size and moderately complex projects; participate in projects and events led by senior staff; implement approved plans and collaborate with cross-functional teams and off-site designers on enterprise initiatives.
Research and develop space-planning strategy recommendations for management and develop and implement corporate guidelines for furniture selections and placement.
Analyze completed projects and recommend process improvements for future projects.
Maintain accurate enterprise space plans using CAFM applications, update plans as changes occur, and review updates completed by lower-level staff.
Coordinate relocation services and just-in-time furniture and equipment deliveries and setup with vendors, Procurement, Facility Management, ISD, and business-area leaders; serve as the primary point of contact for relocation issues on designated projects.
Review architectural sets during construction projects to ensure Navy Federal design intent is documented; support senior team members and collaborate with architecture, MEP, general contractors, and internal resources through project completion.
Maintain furniture and equipment inventories, negotiate and manage external vendor relationships, and collaborate with Procurement as needed.
Manage current off-site storage sites in consultation with management about near-term relocation plans; recommend disposal of excess items and coordinate approved disposal.
Forecast furniture needs and project costs and provide budget recommendations to leadership.
Review invoices for accuracy and reconciliation, coordinating with accounting and Procurement as needed.
Conduct independent analysis and research related to space management, facility design, workplace experience, projects, and processes.
Perform other duties as assigned.