Workplace Coordinator (Reception & Client Experience)

RR Donnelley•Los Angeles, CA

4d•Onsite

About The Position

The Workplace Coordinator supports a professional, client‑ready office environment by serving as an on‑site resource for front‑of‑house service, meeting and hospitality support, and day‑to‑day workplace coordination. This role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities while delivering a consistently high‑quality experience for visitors and employees.

Requirements

High school diploma or equivalent required
Minimum of two (2) years of experience in reception, workplace coordination, hospitality, or office services within a professional services or corporate environment
Strong customer service and professional communication skills
Comfortable interacting with internal stakeholders and external vendors
Ability to work independently and manage competing priorities
Strong organizational skills with attention to detail
Proficiency with Microsoft Office

Nice To Haves

familiarity with room booking or visitor systems preferred

Responsibilities

Maintain front desk coverage during business hours, including serving as the primary backup to the Receptionist during lunch coverage, illness, or PTO
Greet and direct guests, ensuring a professional and welcoming first impression
Answer and route incoming calls and respond to general inquiries
Manage visitor check‑in, office access, and parking protocols in accordance with site procedures
Coordinate office seating and hoteling requests as applicable
Schedule and manage conference room bookings and respond to meeting room requests
Support visitor lists, check‑in processes, and badge coordination as required
Support meeting room readiness and shared space presentation
Assist with refreshments, hospitality setups, and catering support during peak periods
Maintain conference rooms, pantries, and common areas in a clean, client‑ready condition
Provide backup support for hospitality services during peak periods or when coverage is needed
Provide backup support for reprographics services during peak periods or when coverage is needed
Print, bind, and prepare materials for meetings or internal use as needed