Workplace Coordinator

JLL•Chicago, IL

1d•Onsite

About The Position

This role delivers comprehensive facilities management services and creates exceptional workplace experiences that enhance employee productivity and satisfaction. You will partner with facility managers to execute day-to-day operations including space management, vendor coordination, technology support, and workplace services. This position drives continuous improvement in workplace functionality while maintaining operational excellence and ensuring seamless facility operations that support JLL's business objectives.

Requirements

Associate's degree in Facilities Management, Business Administration, or related field; or equivalent professional experience
Minimum 2+ years of facilities management, property administration, or workplace services experience
Experience with CMMS platforms (Corrigo preferred) and automated work order management systems
Advanced customer service orientation with proven ability to manage multiple stakeholder relationships
Proficiency in Microsoft Office Suite, with advanced Excel capabilities for reporting and data analysis
Strong written and verbal communication skills with professional presentation abilities
Exceptional organizational skills with demonstrated ability to manage competing priorities under time constraints

Nice To Haves

Certification in Facilities Management (CFM) or related professional credentials
Experience with workplace technology platforms and space management software
Knowledge of sustainability practices and workplace wellness initiatives
Project coordination experience in corporate environments
Collaborative approach with ability to work independently and exercise sound judgment

Responsibilities

Design and implement workplace programs that enhance employee engagement, collaboration, and well-being while monitoring workplace utilization patterns and recommending space optimization strategies
Execute comprehensive facility management protocols including preventive maintenance scheduling, vendor management, and work order coordination within CMMS platforms
Manage procurement processes for supplies, services, and equipment through established vendor networks, processing purchase orders and service contracts in compliance with budget parameters
Serve as primary liaison between employees, visitors, vendors, and service providers, delivering exceptional customer service through proactive communication and prompt issue resolution
Coordinate conference room bookings, space reservations, meeting technology support, and special events requiring facilities support
Administer security systems, access control protocols, and visitor management programs while maintaining compliance with safety regulations and building codes
Support tactical planning initiatives, project management activities, and maintain comprehensive documentation for maintenance activities, service contracts, and compliance requirements