Workplace Change Manager

Crusoe•San Francisco, CA

23d•$130,000 - $160,000•Hybrid

About The Position

Crusoe is seeking a Change Manager to lead the people side of workplace transformations, including expanding real estate, new workplace products, and new processes. This role is crucial for ensuring employees, teams, and leaders are equipped, informed, and confident to embrace changes. The Change Manager will partner with the workplace team and cross-functional partners to build readiness strategies, craft communications, and coach employees through transitions, using frameworks like Prosci ADKAR. The ideal candidate is a strategic communicator and empathetic influencer who thrives in ambiguity, builds trust, and helps people navigate change successfully.

Requirements

5+ years of relevant experience in change management, organizational development, human resources, or project management.
Proven stakeholder influence in driving alignment and action without relying on direct authority.
Exceptional active listening skills, with the ability to read a room, surface concerns, and respond with empathy and clarity.
Comfort with ambiguity, adapting your approach as initiatives evolve and priorities shift.
Demonstrated experience leading change management for workplace or real estate projects, such as office moves, space redesigns, or facilities transformations.
Experience working as part of a collaborative workplace team, contributing to shared goals alongside cross-functional partners.
Strong written and verbal communication skills, with the ability to translate complex change initiatives into clear, accessible messaging.
Experience driving change management in fast-scaling or high-growth technology companies.
Background partnering with executive-level sponsors on enterprise-wide initiatives.

Nice To Haves

A Bachelor's degree in Organizational Psychology, Business Administration, Communications, or a related field.
Familiarity with Prosci ADKAR or other structured change management methodologies.
Management consulting experience.

Responsibilities

Conduct comprehensive change impact assessments comparing current and future states to understand impacts on people, processes, and systems.
Develop change management plans and timelines aligned with project milestones.
Evaluate organizational readiness for changes and identify potential gaps.
Partner with senior leaders and managers to activate them as change sponsors.
Engage employees across all levels to ensure stakeholder involvement in the change journey.
Create clear, compelling multi-channel communication campaigns and draft communication assets.
Design and deliver targeted training programs to build employee capability and confidence.
Anticipate friction points, identify adoption risks, and coach managers to help teams move through change resiliently.
Serve as a trusted contact for teammates, project leads, and stakeholders to ensure alignment on change initiatives.
Track qualitative and quantitative adoption metrics to measure success and demonstrate impact.