Workplace and Events Manager

Relay • Raleigh, NC

5d • Onsite

About The Position

Relay is seeking a strategic, execution-obsessed Events and Facilities Manager to lead two critical functions: events and facilities. This role involves setting the vision and owning outcomes for a wide range of company events, from all-hands meetings and offsites to celebrations, while ensuring the physical workspace reflects the company culture and scales with growth. The ideal candidate is a strategic leader and connector who excels at logistics, cross-functional influence, and building scalable programs. This role requires being on-site five days a week and the ability to travel off-site to support events. Relay is a hyper-growth company trusted by over 10% of the Fortune 500, focused on transforming frontline operations with AI-powered solutions.

Requirements

• 5+ years of experience in event management, facilities management, or a closely related function.
• Track record of leading complex, multi-stakeholder programs in a fast-paced corporate environment.
• Demonstrated ability to manage a high volume of concurrent events and projects at varying scales.
• Experience managing vendor relationships and negotiating contracts or pricing.
• Strong budget ownership experience, including developing annual budgets, managing spend, identifying efficiencies, and presenting financial summaries.
• Nimble, tech-savvy approach to project management, leveraging tools like Notion, Google Workspace, and AI tools (Claude, Gemini).
• Proven track record of staying organized in fast-paced environments.
• History of quickly mastering new platforms (e.g., Asana, Trello, Canva).
• Strong executive communication skills, ability to keep senior stakeholders informed, influence without authority, and navigate ambiguity.
• Ability to be on-site 5 days a week for facility needs.
• Ability to travel off-site for events when needed.

Nice To Haves

• Strategic planner and operator who thinks three steps ahead, builds systems that scale, and translates vision into flawless execution.
• Resourceful and solutions-oriented, adapting quickly and keeping things moving when challenges arise.
• A connector who builds genuine relationships across the organization.
• Detail-oriented without losing sight of the bigger picture.
• Energized by variety and a dynamic work environment.
• Team-first mindset, taking pride in making others and the company look great.

Responsibilities

• Lead the strategy, planning, and execution of a wide range of company events, including large-scale off-sites, seasonal socials, team celebrations, fundraisers, and community engagement events.
• Own the full event lifecycle end-to-end: setting strategy and objectives, concept and agenda development, venue and vendor sourcing, budget ownership, cross-functional coordination, and on-site execution.
• Serve as a strategic partner to senior leadership, business partners, and cross-functional stakeholders, translating business priorities into event strategies.
• Manage vendor and partner relationships, including branded merchandise, venues, caterers, and activity vendors.
• Build and own a scalable events infrastructure, including playbooks, run-of-show templates, planning checklists, and vendor rosters.
• Establish and own a feedback loop post-events, synthesizing insights, reporting on outcomes, and using data to continuously improve future experiences.
• Own the overall facilities function, setting standards, overseeing day-to-day operations, directing vendor relationships, and ensuring the physical environment reflects company culture.
• Drive space planning strategy, including developing multi-phase office layout plans, managing seating assignments, and leading workspace transitions.
• Own relationships with facilities vendors and building management, handling maintenance requests, supplies, and office operations.
• Own the lease agreements process with building management.
• Proactively identify opportunities to improve the office environment, from traffic flow and team neighborhoods to amenities and signage.
• Own onsite logistics for external visitors, guests, and community programs, ensuring a professional and welcoming experience.
• Serve as the sole point of contact for all catering associated with the onsite vendor, owning the relationship, coordinating logistics, and ensuring seamless execution.
• Manage recurring weekly breakfast and lunch programs, including menu planning, headcount tracking, scheduling, and vendor coordination.
• Coordinate all event-related catering needs, ensuring food and beverage experiences are on-brand, on-budget, and well-executed.
• Track catering spend, review invoices for accuracy, and identify opportunities to optimize cost.
• Build and maintain catering order templates, lead times, and vendor SOPs.
• Communicate relevant org-wide communications regarding campus updates, emergency notices, and other pertinent information.
• Lead community engagement efforts, including designing and hosting external programs like high school job shadowing days.
• Partner with the broader People Services team to shape team member engagement strategy, seasonal programs, and culture moments.
• Partner with the Recruiting team to support off-site recruiting events.
• Drive People Services team projects and initiatives, leveraging operational expertise and strategic perspective.

Benefits

• 100% Paid Insurance (Health, Dental, Vision, Long/Short Term Disability, and Life Insurance)
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes and locker room, as well as outdoor amenities (tennis, basketball, cycling, pickleball).
• Free Snacks
• Latest tech, standing desks, and all the accessories and software needed to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed