Workplace Ambassador - Wilmington, DE (Part Time)

Compass Group•Wilmington, DE

2d•Onsite

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Requirements

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Responsibilities

Greet and assist visitors and employees; provide wayfinding and general support
Manage visitor access, badge verification, host notifications, and visitor escorts as needed
Maintain a professional and organized reception area
Monitor facility conditions and coordinate resolution of maintenance or safety issues
Perform light cleaning and ensure shared spaces, café areas, and amenities are clean and stocked
Manage inventory and replenishment of office and café supplies
Submit and track service requests with internal teams or vendors
Coordinate meeting room bookings, setup, and readiness, including AV and catering
Ensure meeting rooms are reset and organized after use
Provide basic troubleshooting for meeting room technology and equipment
Support workspace and meeting arrangements for visiting or out-of-town employees
Maintain office equipment and coordinate repairs as needed
Receive, sort, and distribute mail and packages
Update directories, signage, and workplace communication boards
Support administrative tasks such as event coordination and data entry
Reinforce workplace standards and escalate concerns when necessary
Assist with emergency readiness, including maintaining first aid supplies