Workplace Ambassador - TD Bank Southfield, MI

Compass Group•Southfield, MI

1d•Onsite

About The Position

This role is based on-site at TD Bank in Southfield, MI, and serves as the primary point of contact for all visitors and employees. The position is responsible for delivering a professional, welcoming, and efficient workplace experience while ensuring the facility operates smoothly, safely, and to a high standard. This includes overseeing reception services, coordinating meeting spaces, supporting day-to-day workplace operations, and maintaining a clean, organized, and well-functioning environment.

Requirements

Must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Responsibilities

Greet and assist visitors and employees; provide wayfinding and general support
Manage visitor access, badge verification, host notifications, and visitor escorts as needed
Maintain a professional and organized reception area
Monitor facility conditions and coordinate resolution of maintenance or safety issues
Perform light cleaning and ensure shared spaces, café areas, and amenities are clean and stocked
Manage inventory and replenishment of office and café supplies
Submit and track service requests with internal teams or vendors
Coordinate meeting room bookings, setup, and readiness, including AV and catering
Ensure meeting rooms are reset and organized after use
Provide basic troubleshooting for meeting room technology and equipment
Support workspace and meeting arrangements for visiting or out-of-town employees
Maintain office equipment and coordinate repairs as needed
Receive, sort, and distribute mail and packages
Update directories, signage, and workplace communication boards
Support administrative tasks such as event coordination and data entry
Reinforce workplace standards and escalate concerns when necessary
Assist with emergency readiness, including maintaining first aid supplies