Area Supervisor Orlando

First Choice Commercial Janitorial•Sunrise, FL

21h•Onsite

About The Position

The Working Supervisor is responsible for overseeing day-to-day site operations while actively participating in cleaning tasks and ensuring staff performance meets company standards. This non-exempt position is full-time and reports directly to the Management Operations Manager. Responsible for stores within a geographic area: Must live in the assigned area. Work Week Starts Counting on a Saturday and Ends on a Friday - is for a 7-Day Work Week. Supervising field personnel, as well as working closely and collaboratively with Senior Managers and Executive staff both internally and externally.

Requirements

Must live in the assigned area.
Must be authorized to work in the United States.
Reliable transportation.
Availability to travel.
Must be available to work overnights and on weekends.
Full knowledge of Microsoft, Excel, and Mobile Applications.
Mobile: Timekeeping Applications.
Minimum 1 yr. experience working as a supervisor in the janitorial or cleaning industry.
Must Have Mobile App Ready to Clock in at Start and End of Shift.
Must be Available to work Overnights and Weekends.
Must work during the Holidays, End of Year - Required - Blackout Dates.
BLACKOUT DATES - No Exceptions - No Time Off 2nd week of the month of November through the 2nd week in January following the New Year.

Nice To Haves

Bilingual Spanish (Preferred, not a requirement)
Prior Supervisory and/or Management experience preferred.

Responsibilities

Ensure all employees are clocking in and out every day using the eHub (Timekeeping Portal).
If any position is missing personnel on any day, work the store with the team.
Ensure all personnel are in the store at the required hours.
Supervise all field personnel and provide a stimulating and supportive environment.
Create a harmonious working environment while motivating team members to perform at a high level of proficiency.
Build stronger customer and team relationships while maintaining and increasing standards of customer service.
Retain and grow staff while driving team performance through training and development of staff.
Effectively train all employees and Team Leads in their full job responsibilities at each jobsite assigned.
Take on all actions necessary to maintain staffing needs, including but not limited to: advertising, training, scheduling, and providing disciplinary measures if/and when needed to all employees.
Complete, submit, and communicate all necessary forms, reports, or paperwork required in staffing, maintenance, and management of each job site location assigned.
Recruit for open positions by posting, interviewing, and selecting candidates.
Coach, train, and appraise direct reports.
Retain staff at each store to contribute to the company's goals and serve the customer with exceptional service.
Oversee the completion and timely submission of all new hire employee paperwork, including compliance-required documents, to the corporate office for processing.
Oversee and maintain a safe and orderly work environment.
Champion and model the company's values and code of conduct, and ethics.
Ensure field personnel are following activities and behaviors that represent the company's policies and procedures.
Understand, anticipate, and shape Client expectations, holding a brand status.
Visit job sites regularly (Daily-Weekly-Weekends) to meet with our team and the Client (the customer).
Regularly communicate with store management on daily opportunities presented at each job site.
Verify completion of work assigned at each job site, taking all necessary action to ensure completion scope of work, work in-store to fulfill store and deliver brand daily.
Monitor project activities and ensure completion within the scheduled time and budget.
Manage operational performance through utilizing Team Software (E-HUB), overtime, headcount, and other metrics.
Perform site quality inspections using Client (SCOPES) standards.
Provide document performance forms to management (Client SCOPES).
Communicate time-sensitive issues, including but not limited to work-related injuries, claims of discrimination, harassment, and other human resource matters, accordingly.
Maintain, ensure, and request all necessary supplies, chemicals, and equipment available and at each job location assigned.
Lead continuous improvement and cost reduction efforts.
Manage and maintain the purchase of supplies and equipment for the optimization of resources for each location.
Attend daily, weekly, and quarterly planning and communication meetings.
Communicate with the Client store facilitator and, Technician daily.
Perform other related duties as assigned.
Supervise Team Leads and Store Custodians/Housekeeping Personnel.
Ensure all field personnel have received the required training.
Monitor and inspect stores to ensure they follow the required cleaning procedures.