About The Position

Frenchies Smyrna is seeking a hands-on Working Salon Manager to grow memberships and improve new and repeat guest retention while coaching the team to achieve the same goals. The position combines about 25 hours of management work each week with about 15 hours at the front desk or providing nail services. Management work includes leading and training the team, managing the salon schedule, driving local marketing, and growing memberships and retention. Managers who are not nail technicians work the front desk, checking guests in and out, selling memberships, and rebooking guests. Licensed nail technicians may provide services during those hours and earn service pay plus tips in addition to salary, while covering the front desk as needed. Frenchies is a clean, modern, nails-only studio focused on guest and team health. The salon emphasizes cleanliness and sterilization beyond industry standards, does not offer acrylic nails or use jetted tubs, and provides a fun, professional environment. The role offers a base salary of $40,000–$45,000 plus a monthly bonus; the posting states compensation of $40,000–$50,000 per year and notes top performers earn $50,000 or more.

Requirements

  • Comfortable selling and able to teach others to sell.
  • Strong customer service skills.
  • Able to motivate, coach, and hold a team accountable to goals.
  • Organized and comfortable using scheduling software, POS systems, and reports.
  • Positive attitude and professional presence.

Nice To Haves

  • At least 1 year of experience leading a team in a salon, spa, gym, or other membership-based business.
  • Licensed nail technicians are encouraged to apply.

Responsibilities

  • Grow memberships and retention by selling memberships, converting first-time guests into regulars, encouraging repeat visits, and following up with guests who have not returned.
  • Lead and train the team, including running daily huddles and training staff on Frenchies service protocols, membership sales, and rebooking.
  • Motivate the team to offer memberships and rebooking, and hold team members accountable to goals.
  • Build Nail Specialist and Studio Concierge schedules, cover every shift, handle time-off requests, and keep the appointment book full.
  • Lead local marketing through social media, community outreach, local partnerships, and promotional events.
  • Run daily operations, including maintaining inventory, cleanliness, and sterilization to Frenchies standards.
  • When working at the front desk, check guests in and out, sell memberships, and rebook guests.
  • If licensed as a nail technician, provide nail services and cover the front desk when needed.

Benefits

  • 401(k) with company match up to 4%.
  • Monthly bonus tied to memberships, new and repeat guest retention, and rebooking.
  • Paid training through the Frenchies system in leadership, front desk, and sales.
  • Paid time off.
  • Deep discounts on services and products.
  • 24/7 telehealth for the employee and their family through Direct2Care.
  • Optional Aflac supplemental insurance, dental insurance, and vision insurance.
  • Clean, fume-free salon with no acrylics.
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