Workgroup Manager, Technical Services

Union Sanitary District • Union City, CA

37d • Onsite

About The Position

Exciting Career Opportunity: Workgroup Manager, Technical Services at Union Sanitary District (USD) in the San Francisco Bay Area. USD is an award-winning special district providing wastewater collection, treatment, and disposal services. With over a century of service, USD is committed to safeguarding the region's natural treasures and serves over 342,000 residents and over 3,000 commercial and industrial parcels. The organization is recognized for its innovation and diverse workforce, offering excellent work-life balance, continuous learning, and career growth opportunities.

Requirements

• Bachelor's degree from an accredited college or university with a major in civil, sanitary, or environmental engineering, or a related field.
• Ten (10) years of progressively responsible experience in environmental engineering.
• Five (5) years’ experience in managing, supervising or directing the work of environmental professionals.
• Must possess valid California registration as a Professional Civil Engineer.
• Must possess a valid Class C California driver's license, have, and maintain a satisfactory driving record, and be insurable by the District to operate District vehicles.
• Must possess the physical characteristics to perform the critical and important duties of the job.

Nice To Haves

• A master’s degree is highly desirable.

Responsibilities

• Develops, promotes, supports, and ensures compliance with District-wide, workgroup, and team safety policies, procedures, District-wide initiatives, work practices, and safety initiatives; participates in investigations of serious accidents; and ensures compliance with regulatory requirements relating to the collection system.
• Develops the Capital Improvement Program that ensures the integrity of the existing infrastructure and provides future capacity for growth in the District.
• Manages budgets.
• Coaches and mentors technical professionals.
• Oversees the industrial pretreatment program.
• Manages the permitting program for developer projects.
• Manages the pollution prevention program.
• Handles sewer service charge and capacity fee activities.
• Updates, approves, and administers report preparation (in coordination with the Business Services Workgroup Manager).
• Reviews plans and specifications for District treatment, transport, and collection system projects.
• Oversees construction inspection.
• Oversees GIS database maintenance.
• Assists in resolving customer concerns.
• Plans, develops, and implements goals and objectives for the Technical Services Workgroup.
• Prepares and administers internal policies and procedures related to the Technical Services program activities.
• Interprets and explains applicable rules, laws, and regulations to Executive Team, Coaches, and others.
• Directs, oversees, and participates in the development of the workgroup program work plan; assigns work activities, projects, and programs; monitors workflow; reviews and evaluates work products, methods, and procedures.
• Implements needed work process and automation improvements, and methods for improving customer service.
• Serves as engineer in responsible charge for all engineering designs completed by District staff.
• Performs a variety of difficult professional engineering and design activities including providing oversight to various capital improvement projects.
• Participates in master planning for facilities and service areas.
• Reviews detailed facilities design, including plans, specifications, contract documents and cost estimates.
• Oversees contract administration for capital projects.
• Negotiates agreements with developers.
• Procures and manages various technical and professional consultants.
• Oversees negotiation for property and right-of-way acquisitions.
• In consultation with the General Manager, coordinates the District’s recycled water goals and directives.
• Serves on a variety of standing and ad-hoc committees and District committees while providing leadership to those efforts.
• Represents the District to outside groups and organizations; participates in outside community and professional groups and committees; provides technical assistance, as necessary.
• Attends Board of Directors and Board Committee meetings; prepares and presents staff reports and agenda items for consideration by the Board.
• Serves as an advisor to the General Manager and Board of Directors on engineering, technical services, customer service and environmental compliance issues.
• Represents the District at federal, state, regional, and local meetings as well as on District task forces and committees.
• May act as District liaison on various inter-agency coordination projects.
• May lead a team of District staff engaged in discussions with representatives of other governmental entities.
• Makes presentations to public groups regarding District activities and programs.
• Participates as a member of the Executive Team in District-wide policy and planning activities, including development of the District's Balanced Scorecard and other strategic planning activities and initiatives.
• Develops performance measures and implements objectives to meet District goals.
• Ensures that team plans are in alignment with District-wide and workgroup strategic plans and initiatives.
• Coordinates staff and resources to implement plans, including technical and organizational activities.
• Develops and administers the annual budget.
• Manages and carries out technical and administrative projects.
• Occasionally performs the duties of General Manager on an interim basis in the General Manager's absence.
• Communicates effectively, both orally and in writing.
• Makes effective written, graphic, and oral presentation of complex and highly technical information.
• Selects, trains, motivates, and evaluates personnel; provides or coordinates staff training; conducts performance evaluations; implements discipline procedures in coordination with Human Resources.
• Maintains discipline and high standards necessary for the efficient and professional operation of the workgroup.
• Builds and maintains positive working relationships with co-workers, other District employees, and the public using principles of good customer service.
• Mentors Coaches in carrying out their responsibilities in each of the areas stated above and assists Coaches to work effectively with individual employees and teams.
• Working with the Organizational Performance Manager, supports Coaches and teams to apply the principles of total quality to day-to-day operations, including the development and application of benchmarking data, other work group metrics, and process improvements.
• Supports the Star Point and Team Coordinator Programs, as well as other District-wide programs and initiatives.
• Practices clear, timely, honest communication, promoting openness, mutual respect, and collaborative working relationships.
• Helps create a strong performance ethic within the workgroup; encourages initiative and risk-taking; and mentors Coaches to help their teams work effectively, including managing conflict and change.
• Works collaboratively in a team environment considering the interest of all stakeholders.

Benefits

• CalPERS retirement 2.5% at 55 formula. (If new to CalPERS or not from an agency with reciprocity with CalPERS, the formula is 2% at 62 by pension reform law.)
• Medical, dental and vision insurance substantially paid for by the District for the employee and family.
• Deferred compensation matching up to $4,200 per year.
• Two weeks' vacation per year (increasing with longevity).
• 9 scheduled holidays plus 40 hours of holiday of employee's choice.
• Administrative Leave of 64 hours per year.
• Work schedule options include the standard 40-hour schedule or a 9/80 schedule.
• District paid short-term disability, long-term disability, and life insurance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager