Workforce Specialist

Ferrero•Bloomington, IL

1d•$62,000 - $66,560•Onsite

About The Position

The Workforce Specialist is a critical operational support role responsible for ensuring manufacturing lines are appropriately staffed to meet production requirements while maintaining compliance with collective bargaining agreement provisions. This position serves as the central point of coordination between Operations, Human Resources, Scheduling, and hourly employees to manage daily workforce coverage, employee call-offs, overtime assignments, shift vacancies, and staffing adjustments. The role requires the ability to interpret and apply union contract language, seniority requirements, job bid processes, and employee qualification standards while balancing operational needs and labor compliance. The Workforce Specialist directly impacts production continuity, labor efficiency, overtime administration, and workforce utilization.

Requirements

Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
Ability to work any shift as required, including: 7:00 a.m. to 3:00 p.m., 3:00 p.m. to 11:00 p.m., 11:00 p.m. to 7:00 a.m.
Must be able to work flexible schedules and shift assignments to support operational needs.
Must be available to work extended shifts, including 12-hour shifts, weekends, holidays and off-shift staffing to support 24/7 operations.

Nice To Haves

Basic working knowledge of SAP preferred.
Experience with Power BI reporting preferred.

Responsibilities

Coordinate staffing coverage for all production shifts.
Manage employee call-offs and staffing shortages.
Fill overtime requirements in accordance with labor agreement guidelines.
Apply seniority, bid processes, and qualification requirements when making staffing decisions.
Partner with Production Supervisors, Scheduling, and Human Resources to maintain workforce continuity.
Maintain staffing records, tracking coverage, and workforce reporting.
Support with training documentation, line accountability, data entry to various systems like ICE, SAP, and update shadow boards daily.