Workforce Services Analyst- Leave and Compliance

Carrollton Texas•Carrollton, TX

About The Position

The Workforce Services Analyst performs para-professional Human Resources analysis, including creating reports, analyzing data, working with departmental managers, assisting with vendor management, communicating with the public, and serving as a lead to administrative staff. The role works with limited supervision and uses independent judgment and discretion. The Leave and Compliance focus serves as a primary contact for leave-related matters, supports employees and managers through leave and return-to-work processes, and helps maintain compliance with employment laws and organizational requirements.

Requirements

Bachelor’s degree in human resources, Public Administration, Business Administration, or a related field.
One year of experience in administrative, human resources, or project-related work.
Knowledge of general processes and Risk/Human Resources legal requirements.
Excellent written and verbal communication skills.
Excellent analytical and problem-solving skills.
Excellent organizational skills and attention to detail.
Skill in managing project deadlines and deliverables.
Ability to research a variety of information.
Ability to work independently in the absence of supervision.
Ability to prepare and maintain detailed and accurate records.

Nice To Haves

SHRM-CP, PHR, or TMHRA-CP.

Responsibilities

Serve as the primary point of contact in the assigned area and assist employees and managers with questions, concerns, and special projects.
Run reports and analyze data to recommend process improvements.
Use systems to their fullest capacity in support of city operations.
Develop training in assigned areas and partner with Strategic Services to deliver training throughout the organization.
Participate in special projects assigned by Workforce Services management.
Serve as a lead to administrative staff and provide guidance in the assigned area.
Keep Workforce Services departmental sites and city website pages current.
Review policies and Administrative Directives and provide recommendations.
Partner with payroll to ensure accurate reporting of employee timecards and records in the HRIS.
Serve as the main contact for leave-related inquiries, including FMLA, workers’ compensation, military, and personal leave, coordinating among employees, managers, department administrators, and third-party administrators.
Communicate reasonably with employees on leave to support timely return to work and relay information between employees and managers during leave as appropriate.
Advise managers and employees on how leave laws interact with paid time off, workers’ compensation, and short- and long-term disability benefits.
Oversee return-to-work processes following extended military leave, FMLA, workers’ compensation, or other leaves.
Facilitate other leave requests, potentially including accommodation requests under the ADA, PWFA, and/or USERRA.
Verify accurate timecard submissions for employees on extended leave by coordinating with timecard approvers.
Monitor employment-law updates and oversee annual review of Administrative Directives and Civil Service local rules.
Facilitate and deliver mandatory organizational training to support compliance with local, state, and federal employment regulations.
Maintain employee discipline records and, when appropriate, serve as the first point of contact for employee-relations questions and guidance.
Pass pre-employment drug testing and criminal-history and motor-vehicle-records checks.