Payroll and Workforce Analyst

Everyday Coffee Co.•Austin, TX
•Hybrid

About The Position

Everyday Coffee Company is a rapidly scaling Dunkin’ franchise partner with a large, hourly-driven, multi-state workforce. The Payroll & Workforce Analyst supports high-volume payroll operations across multiple states and helps ensure team members are paid accurately and on time. The role also supports workforce planning, scheduling compliance, HRIS data integrity, and labor optimization initiatives, partnering closely with Operations, HR, and Finance. The position is based in Austin, Texas, and is performed in person or hybrid. The analyst processes weekly payroll for hourly and salaried employees, including off-cycle payrolls and corrections; investigates payroll and timekeeping discrepancies; and maintains payroll records and controls. The role also analyzes labor, staffing, scheduling, and compliance trends, reviews schedules before posting, and recommends improvements to staffing levels, labor deployment, and compliance. The analyst supports onboarding and related compliance, payroll audits, system testing, automation, and process improvements.

Requirements

  • 2–4 years of payroll experience in a multi-state environment.
  • Strong multi-state knowledge of wage and hour laws and payroll best practices.
  • Experience with ADP-WFN (required); experience with UKG, Ceridian, Paylocity, or similar payroll systems is also mentioned.
  • Strong understanding of workforce planning, labor analytics, scheduling compliance, and operational labor management.
  • Ability to translate large datasets into actionable operational recommendations.
  • High attention to detail and accuracy.
  • Strong Excel and reporting skills; comfort working with large datasets.
  • Exceptional accuracy and follow-through.
  • Strong analytical skills and ability to manage tight deadlines.
  • Discretion with confidential data.
  • Process improvement mindset and strong cross-functional communication.

Nice To Haves

  • Experience supporting high-volume hourly payroll environments.
  • QSR, retail, or hospitality payroll experience.
  • Payroll certification (FPC or CPP).
  • Experience with Crunchtime, Harri, scheduling, workforce management, or labor planning and optimization systems.
  • HRIS or timekeeping system integration experience.

Responsibilities

  • Process weekly payroll for hourly and salaried employees, including off-cycle payrolls and corrections.
  • Manage multi-state U.S. payroll, ensuring proper taxation and compliance across jurisdictions.
  • Investigate and resolve payroll discrepancies, timekeeping issues, missing punches, and pay-related inquiries.
  • Conduct schedule audits before posting and payroll processing to identify labor allocation or scheduling concerns, payroll risks, and workforce planning opportunities.
  • Process garnishments, tax levies, and benefit deductions.
  • Maintain accurate employee payroll records and ensure compliance with federal, state, and local payroll laws.
  • Perform leading and lagging analysis and research of discrepancies.
  • Maintain and oversee compliance with new-hire onboarding, I-9s, and WOTC requirements in support of Human Resource initiatives.
  • Validate payroll inputs, including employee status and organizational structure changes, hours, earnings, deductions, and adjustments.
  • Audit payroll data for accuracy and completeness and support internal and external payroll audits.
  • Maintain and execute payroll controls, validation checks, and audit procedures to support accuracy, compliance, and risk mitigation.
  • Monitor compliance with wage and hour practices, tip credit requirements, predictive scheduling laws, reporting pay requirements, spread-of-hours regulations, and applicable state-specific payroll requirements.
  • Support payroll automation and process improvements and assist with system testing during upgrades and expansions.
  • Analyze payroll, staffing, scheduling, and compliance trends using leading and lagging indicators.
  • Review schedules before posting and recommend staffing levels, labor deployment, and actions addressing compliance risks and payroll impact.
  • Monitor labor cost, overtime utilization, missed meal and break compliance, schedule adherence, turnover trends, and payroll exception patterns.
  • Perform other duties as assigned.

Benefits

  • Competitive salary based on experience.
  • Bonus eligibility, if applicable.
  • 401(k).
  • Medical, dental, and vision insurance.
  • Paid time off.
  • Growth and leadership development opportunities.
  • Opportunity to build foundational systems in a high-impact, high-growth company.
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