Workforce Readiness Manager

Nautilus Management Services • Long Beach, CA

10h

About The Position

The Workforce Readiness Manager is a hands-on leadership role supporting Terminal Security Solutions’ California Coast operations throughout the early employee lifecycle, from initial candidate contact through a new hire’s first weeks on site. The role owns high-volume recruitment for security officers and other frontline hourly positions, establishes selection criteria, makes final hiring decisions, manages onboarding, credentialing and compliance, and designs and delivers orientation, MTSA and site-specific training for new and existing employees.

Working closely with Operations Managers, the manager combines office-based responsibilities with job fairs, community outreach and regular site visits. The position also supports field operations through training and employee integration, and manages invoicing, uniform distribution and office administration. The role requires flexibility to work varying hours, weekends and holidays, and travel to operating locations, training sites and recruitment events.

Work is performed in office, training, recruitment and community settings, as well as maritime and terminal environments. Regular visits to client facilities and operating locations involve exposure to varying noise levels, weather conditions and operational activity. The role requires clear communication and the ability to operate standard office equipment; occasional lifting of items up to 10 pounds may be required.

Terminal Security Solutions describes its environment as collaborative and inclusive, and says it offers development opportunities, ongoing training and leadership development. Benefits include health, dental and vision coverage (employee contribution required), a 401(k) with company matching contribution, pet insurance (employee contribution required), and an Employee Assistance Program.

Requirements

• High school diploma or equivalent.
• At least 4 years of experience in workforce development, training or recruiting.
• At least 3 years of supervisory or management experience in security, maritime or related operations, including supervising operational teams in dynamic environments.
• At least 2 years in a client-facing, fast-paced operational or security role.
• Experience designing and facilitating training, including leading new-hire orientations and group training sessions.
• Strong time management and prioritization skills, including the ability to manage competing deadlines in a fast-paced environment.
• Hands-on experience managing onboarding, background checks, credential verification and employee records.
• Exceptional attention to detail and accuracy, particularly with compliance documentation, records and expiration tracking.
• Positive, professional and solutions-oriented approach, with the ability to build rapport with candidates, employees and management.
• Working knowledge of federal and state employment laws related to hiring and onboarding.
• Proficiency with applicant tracking systems, HRIS platforms and Microsoft Office Suite.
• Strong written and verbal communication and organizational skills, with the ability to manage multiple priorities independently and meet deadlines.
• Valid driver’s license and ability to travel to California Coast operating locations, recruitment events and other business locations as required.
• Eligibility and willingness to obtain a TWIC card at employer cost; California Guard Card, or ability to obtain one.

Nice To Haves

• Significant recruiting experience for hourly and high-turnover positions.
• Experience making hiring decisions in a high-volume recruiting environment.
• Experience working in a unionized environment or with collective bargaining agreements.
• Knowledge of BSIS California Guard Card requirements and maritime security regulations (MTSA).
• Associate or bachelor’s degree in Human Resources, Business Administration or a related field, or equivalent experience.
• HR certification such as SHRM-CP or PHR.
• Public speaking and community engagement experience, and adaptability in dynamic environments.
• Experience with UKG HRIS.

Responsibilities

• Partner with Operations leadership to forecast staffing needs based on seasonality, client requirements and attrition.
• Manage end-to-end, high-volume recruitment for frontline and hourly roles, including postings, sourcing, screening, interviews, candidate selection and job offers.
• Establish selection criteria for frontline roles based on client and regulatory requirements, and make final hiring decisions.
• Communicate with candidates throughout the hiring process and advise them about required licenses and credentials.
• Build talent pipelines through job fairs, social media, community organizations, educational institutions and workforce development agencies.
• Represent the company at job fairs and community hiring events, including conducting on-site interviews.
• Maintain job descriptions and postings as role requirements and operational needs change.
• Track recruitment and retention metrics and recommend improvements to leadership.
• Manage new-hire onboarding, including offer letters, paperwork, background checks and employment eligibility verification.
• Verify and track employee licenses, credentials, certifications and training records, including expiration dates and renewals.
• Oversee the accuracy and integrity of records in HRIS and applicant tracking systems.
• Manage new-hire start dates and site assignments to support readiness for first assignments.
• Ensure hiring and onboarding practices comply with employment laws, company policies and collective bargaining agreements.
• Design and develop orientation, MTSA and other required training for new and existing employees, and facilitate delivery, scheduling, attendance tracking and documentation.
• Work with Operations Managers and Supervisors to establish site-specific familiarization plans and support new hires’ integration at sites when appropriate.
• Determine when on-site refresher or remedial training is needed and deliver it.
• Create training materials, presentations and job aids for a diverse frontline workforce.
• Train employees and field leaders on company technology, systems and procedures, and provide follow-up support.
• Maintain contact with field leadership to identify recurring training gaps and improve consistency across locations.
• Conduct regular site visits to align hiring and training with operational needs and build relationships with field leadership.
• Manage invoicing, employee uniform distribution and office administrative functions.
• Travel to sites, training locations and recruitment events as needed; work weekends, holidays and varying hours as required.
• Perform other duties as assigned.

Benefits

• Health insurance (employee contribution required).
• Dental insurance (employee contribution required).
• Vision insurance (employee contribution required).
• 401(k) with company matching contribution.
• Pet insurance (employee contribution required).
• Employee Assistance Program (EAP).
• Ongoing training and leadership development.
• Clear pathways for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED