About The Position

The Manager, Workforce Readiness & Compliance oversees and is accountable for the company’s pre-employment screening and onboarding process. The role owns the candidate process from offer acceptance through completion of background investigations, drug screenings, medical clearances, documentation, and onboarding training. The Manager coordinates across Recruiting, HR, HSSE Coordinators, HSSE Training, and Operations to ensure requirements are completed accurately and on time. A primary objective is to prevent qualified candidates from being lost because of administrative delays, missed communications, incomplete screening requirements, or inadequate follow-up. The Manager sets deadlines, drives accountability, resolves process delays, and provides bilingual support in English and Spanish. The role owns the process and its execution but does not independently make employment decisions or medical clearance determinations.

Requirements

  • Bachelor’s degree in Business Administration, Human Resources, or a related field.
  • Minimum 5 years of experience in HR operations, recruiting, onboarding, compliance administration, or workforce management.
  • Fluency in English and Spanish, written and verbal.
  • Strong organizational, communication, leadership, and problem-solving skills.
  • Proficiency in Microsoft Office and tracking or onboarding systems.

Nice To Haves

  • Familiarity with DISA, drug and alcohol screening, and occupational medical processes.
  • Experience overseeing employee safety onboarding and training.

Responsibilities

  • Manage the end-to-end pre-employment and onboarding workflow, maintaining visibility of each candidate from offer acceptance through onboarding completion.
  • Provide status updates and coordinate with HSSE Compliance Coordinators; identify delays, missed responsibilities, and process breakdowns, ensure corrective action, and escalate unresolved issues and performance concerns to the Sr. HSSE Compliance Manager.
  • Ensure candidates receive, acknowledge, and understand offers and next steps; maintain consistent communication throughout screening and onboarding.
  • Follow up on incomplete paperwork, missed appointments, outstanding screenings, and unresponsive candidates; identify candidates at risk of withdrawing and provide bilingual support in English and Spanish.
  • Ensure candidates understand appointment instructions, deadlines, and onboarding expectations.
  • Monitor completion of background investigations, drug and alcohol testing, occupational medical examinations, and physical abilities testing.
  • Ensure coordinators initiate screening orders and communicate appointment instructions; verify candidate attendance and receipt of results and clearance documentation.
  • Coordinate follow-up with HSSE Coordinators, medical providers, candidates, and internal departments, and ensure position-specific screening requirements are complete before onboarding or work authorization.
  • Ensure candidates complete required and role-specific training and are assigned an SSW mentor.
  • Coordinate with HR, Recruiting, HSSE Compliance, HSSE Training, IT, and Operations to resolve outstanding requirements; verify onboarding documentation and training records and ensure candidates are prepared for scheduled start dates.
  • Maintain the master pre-employment and onboarding tracking system and monitor outstanding requirements, overdue actions, missed appointments, and candidate progress.
  • Provide regular reporting to the Sr. HSSE Compliance Manager and feedback on workflows, escalation procedures, and performance metrics.
  • Identify opportunities to reduce processing time, improve accountability, and increase candidate retention.
  • Establish deadlines, direct and monitor coordinator activities, require status updates, drive follow-up, and escalate unresolved issues across participating departments.
  • Ensure every candidate has an assigned owner, documented status, defined next step, and timely follow-up until the process is completed or formally closed.

Benefits

  • Choice of two comprehensive medical plans.
  • Dental coverage.
  • Vision coverage.
  • Company-paid short-term and long-term disability insurance.
  • Company-paid basic life insurance for employees and their dependents.
  • 401(k) plan with company matching.
  • Flexible spending accounts (FSAs).
  • Additional benefits as part of the Total Rewards Plan.
  • Supportive work environment where employees feel valued.
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