Workforce Planning Analyst

Boyd Gaming•Las Vegas, NV

14h

About The Position

The Workforce Planning Analyst is responsible for the preparation of departmental work schedules, which include but are not limited to Gaming, Food & Beverage and Hotel. The Workforce Planning Analyst is responsible for ensuring staffing levels are both adequate and economical while providing excellent guest service.

Requirements

One to two (1-2) years or more of related scheduling experience.
Knowledge of overall principles of operations and staffing requirements.
Strong problem solving, analytical skills.
Use computer systems and projection technology to create, communicate and present information as well as review data, research alternatives, document information, prepare action and implement results.
Must have intermediate level skills with Microsoft Excel/Word/Outlook and basic office equipment.
Ability to understand change management.
Working knowledge of state specific laws and requirements.
Good written and verbal communication skills and demonstrate ability to resolve all situations in a professional manner.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Have initiative, strive for continuous improvement.
Strong team player that has a direct approach and is solution oriented.
Professional appearance and demeanor.
Work varied shifts if needed, including weekends and holidays.
Able to effectively communicate and present in English, in both written and oral forms.
Able to obtain/maintain any necessary certifications and/or licenses.
Ability to work independently, prioritize based on urgency and work through high volume and stressful time periods.

Nice To Haves

Previous knowledge and experience with Virtual Roster or any scheduling software system.
Experience with Workday and/or any related payroll timekeeping systems
Experience working with any collective bargaining agreements (Union).
Previous experience working in a casino resort with understanding and knowledge of operational standards

Responsibilities

Analyze business needs to determine proper staffing levels and create the most efficient schedule; prepare and post all departmental schedules on a weekly basis.
Recommend staffing policies and procedures to ensure consistency and overall standardized practices.
Prepare forecasts and work schedules for various departments ensuring adequate staffing for excellent customer service.
Assist all departments with staffing schedules that provide optimum labor levels for the business.
Maintain accurate and timely records of staffing levels in order to schedule per business needs and increase overall productivity.
Provide input to staffing planning goals based on knowledge of departmental capacity and potential.
Approval or rejection of ongoing requests for shift changes, change in days off and requested time off in comparison to staffing needs.
Communicate effectively with employees and all levels of management.
Work closely with Human Resources and Payroll to ensure all scheduling practices comply with labor laws and company policies.
Perform all functions with the highest level of integrity.
All duties are to be performed in accordance with departmental and company policies, practices, and procedures.
Perform all other job-related duties as requested