Workforce Planning Analyst

PSA Airlines•Charlotte, NC

About The Position

The Workforce Planning Analyst supports the development and execution of workforce plans across operational workgroups, including pilots, flight attendants, crew training, technical operations, and supply chain. The role uses workforce modeling, data analysis, and reporting to help ensure staffing levels, crew distribution, and training capacity align with the approved operating schedule. The analyst partners with internal stakeholders to design and implement KPIs and inform planning decisions. The position works with teams across Crew Planning, Training, Maintenance, Stores, Finance, and Network Planning. It supports staffing and training planning, schedule supportability analysis, crew vacancy bids, operational readiness, and leadership reporting. The role also contributes to continuous improvement of planning tools and analytical processes and is responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs. This is a nonsupervisory position in a professional office environment. In the employee's absence, responsibilities are delegated to the Manager of Workforce Planning. Employees must pass a fingerprint-based criminal history records check and pre-employment drug screen.

Requirements

Bachelor's degree in Operations Research, Industrial Engineering, Applied Math, Computer Science, Finance, Data Analytics, Business Administration, or a related field.
At least 2 years of experience in advanced data analytics.
Previous experience presenting executive-level analysis.
Proficiency with data retrieval languages such as Access, SQL, or PowerQuery.
Experience with data reporting and visualization tools and techniques, such as Tableau.
Proven experience modeling complex ideas, using database programs, mining data for statistically valid information, and formulating hypotheses.
Proficiency with Microsoft Office software, especially Excel.
Ability to speak, read, and write in English.
If hired, must be able to demonstrate authorization to work in the United States.
Must pass a fingerprint-based criminal history records check (CHRC) and pre-employment drug screen.

Nice To Haves

Previous experience in aviation, preferably in strategy or data analytics.
Advanced degree in Operations Research, Industrial Engineering, Applied Math, Computer Science, Finance, Data Analytics, Business Administration, or a related field.

Responsibilities

Develop and maintain workforce models and analyses for headcount planning, attrition forecasting, and hiring plans across assigned workgroups.
Perform schedule supportability analysis and prepare workforce planning feedback to American.
Use data to answer business questions and assess the impact and added value of recommendations.
Assist with the analysis and execution of crew vacancy bids, including staffing impacts, bid outcomes, and post-bid reconciliation.
Support training planning by analyzing throughput, IOE capacity, instructor availability, and training pipeline constraints.
Conduct workforce variance analysis comparing plans to actuals and identify key drivers and trends.
Prepare recurring and ad hoc reports, dashboards, and presentations for leadership and cross-functional partners.
Partner with Crew Planning, Training, Maintenance, Stores, Finance, and Network Planning to gather inputs and validate planning assumptions.
Identify workforce risks and constraints and escalate findings with supporting data and recommendations.
Support annual budget and planning exercises related to staffing, training, and operational readiness.
Assist in continuous improvement efforts related to planning tools, automation, and analytical processes.
Fulfill responsibilities for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
Perform other duties as assigned.