Workforce Operations Analyst (Administrative Analyst/Specialist Exempt-II)

California State University, Fullerton•Fullerton, CA

1d•$5,797 - $8,445

About The Position

The Workforce Operations Analyst provides operational support to the Provost’s Office and Associate Vice President units under general direction and in collaboration with Human Resources and Inclusive Excellence (HRIE). The role develops office procedures and staff manuals and oversees staff, student assistant, and temporary employee hiring processes to ensure compliance with university, systemwide, and external policies, including CHRS Recruiting. The analyst advises management on operational issues requiring knowledge of established methods, policies, and procedures, and uses independent judgment with accountability for results. The position identifies and recommends solutions to short- and long-term operational challenges, evaluates the impact of recommended or implemented policies and procedures, and serves as a liaison with HRIE regarding operational policies and procedures. Other duties may be assigned.

Requirements

Bachelor’s degree from an accredited four-year college or university and/or equivalent training and administrative work experience involving the study, analysis, evaluation, development, or improvement of administrative policies, procedures, practices, or programs, plus four years of related experience.
Working knowledge of and ability to apply standard theories, principles, practices, and techniques relevant to the program or administrative specialty to develop conclusions and make recommendations.
Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program or administrative specialty.
Working knowledge of operational and fiscal analysis and techniques.
Ability to take initiative and plan, organize, coordinate, and perform work in situations involving numerous and diverse demands.
Skill in researching, developing, and evaluating policies and programs.
Ability to collect, evaluate, and interpret data to develop sound conclusions and appropriate recommendations.
Expertise in investigating and analyzing problems with broad administrative impact and implications.
Ability to anticipate problems, address them proactively, and develop recommendations leading to solutions.
Demonstrated ability to interpret, organize, and present information and ideas in writing or presentations, and use consultative and facilitation skills to gain consensus.
Ability to train others on new skills and procedures and provide lead work direction.
Proficiency in Microsoft Excel, Word, PowerPoint, Access, and Outlook.
Ability to communicate clearly and effectively orally and in writing.
Ability to establish and maintain effective, cooperative working relationships.
Satisfactory completion of a required background check, including a criminal records check.

Nice To Haves

At least four years of experience working in an administrative position in a higher education institution.

Responsibilities

Provide operational support to the Provost’s Office and Associate Vice President units in collaboration with HRIE.
Develop office procedures and staff manuals.
Oversee staff, student assistant, and temporary employee hiring processes and procedures to ensure compliance with university, systemwide, and external policies, including CHRS Recruiting.
Advise management on operational issues involving established methods, policies, and procedures.
Identify and recommend solutions to short- and long-term operational challenges.
Assess and evaluate the impact of recommended or implemented policies and procedures.
Serve as the liaison with HRIE regarding operational policies and procedures.
Perform other duties as assigned.