Workforce Manager

Wide Angle Youth Media • Baltimore, MD

3d • Hybrid

About The Position

The Workforce Manager leads the development, implementation, and evaluation of workforce training programs within Wide Angle Youth Media’s EMPLOY initiatives. This role is responsible for overseeing pre-apprenticeship (with a focus on social media), internship, and apprenticeship pathways that prepare youth (ages 18–26) for careers in media, communications, and creative industries. The Workforce Manager ensures alignment with workforce development standards, builds employer partnerships, and supports equitable access to career pathways for youth from historically underserved communities. This is a new, grant-funded position created to support a specific initiative. Funding is currently secured for approximately 24 months, and continuation of the position beyond that period will depend on future grant funding.

Requirements

• Bachelor's degree in Workforce Development, Education, Human Services, Communications, Business Administration, Nonprofit Management, Media Arts, Marketing, or a related field.
• Minimum of 3–5 years of progressively responsible professional experience in workforce development, youth development, education, career services, nonprofit program management, or a related field.
• Demonstrated experience developing, implementing, and managing workforce training, internship, apprenticeship, or career readiness programs.
• Experience supervising staff, instructors, interns, or program facilitators and providing coaching and performance management.
• Strong relationship-building skills with employers, community organizations, government agencies, and other external partners.
• Experience developing and facilitating training, workshops, or curriculum for youth or young adults.
• Knowledge of workforce development best practices, career readiness, and employer engagement strategies.
• Strong project management and organizational skills with the ability to manage multiple priorities, timelines, and partnerships simultaneously.
• Excellent written, verbal, and interpersonal communication skills.
• Experience collecting, analyzing, and reporting program data and outcomes.
• Proficiency with Microsoft Office Suite and Google Workspace, with the ability to learn new databases and reporting systems.
• Commitment to diversity, equity, inclusion, and belonging, with experience working effectively with youth from historically underserved communities.
• Ability to work occasional evenings and weekends to support program activities, employer events, and participant needs.
• Reliable transportation for local travel throughout the Baltimore region to partner sites and employer meetings.

Nice To Haves

• Has experience in professional communications, marketing, design, etc., who can be highly collaborative in developing and implementing curriculum

Responsibilities

• Lead the design, execution, and continuous improvement of workforce programs, including pre-apprenticeships, internships, and registered apprenticeships
• Oversee two pre-apprenticeship pilot cohorts and ensure the successful delivery of training hours and outcomes
• Ensure programs align with workforce development standards and grant requirements (e.g., WIOA and Department of Labor guidelines)
• Manage program timelines, deliverables, partner relationships, and participant outcomes for pre-apprenticeship
• Manage and mentor a lead teacher, with the possibility of team expansion
• Create a standard operating procedure that outlines the pre-apprenticeship process from start to finish
• Collaborate with teaching staff and curriculum specialists to develop industry-aligned training
• Ensure curriculum supports technical skill development (media production, design, communications) and professional skills (teamwork, communication, workplace readiness)
• Integrate hands-on, work-based learning experiences
• Step in to lead teach, if lead teacher is not available or out
• Identify, build and maintain relationships with employers, workforce agencies, and industry partners for placement of all within the workforce programs (journeyworkers, partner sites for pre-apprenticeship, apprenticeship placement sites) (10 - 20 partners)
• Develop pathways to employment, including job placements, externships, internships, and apprenticeships
• Collaborate with partners such as workforce development agencies and media industry leaders
• Oversee recruitment, enrollment, and retention of program participants
• Ensure participants receive career coaching, resume/portfolio development, and job readiness support
• Provide hands-on workforce training for Employ participants building workforce skills like negotiation, public speaking, networking, job readiness, etc
• Monitor participant progress and ensure completion of training and on-the-job hours
• Track and report program outcomes, including skill development, completion rates, and employment placement over a 12-month period after they finish the program
• Develop a career readiness toolkit to track high school youth progress from freshman to senior year
• Ensure compliance with funding (grant) requirements and workforce regulations
• Utilize data to evaluate program effectiveness and inform improvements
• Build EMPLOY alumni network (guest artist opportunities, share resources, create a newsletter if applicable)
• Support grant reporting as needed
• Supervise program staff, instructors, and coordinators involved in workforce programming
• Oversee employer placement sites for pre-apprentices and have monthly employer meetings
• Collaborate across departments (production, design, communications) to integrate real-world projects with curriculum and development
• Support staff training and professional development of pre-apprenticeship teacher(s)
• Contribute to program budgeting and resource allocation
• Support grant reporting and documentation of outcomes
• Ensure effective use of facilities, equipment, and program resources
• Other duties as assigned

Benefits

• 100% employer paid medical benefits for employee and dependents
• Dental and vision coverage is available
• Paid Time Off (PTO)
• Retirement plan eligibility after the first calendar year with up to a 3% match
• Stipend for professional development
• Training around: CPR/AED Certification, Active Shooter Training, Stop the Bleed Training, Diversity, Equity, and Inclusion, and many more!
• Employee Assistance Program
• Mileage/Parking Reimbursement
• Access to Relief and Innovation Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level