Workforce Management Process Analyst

Hyster-Yale Group•Avon, IN

10d•Hybrid

About The Position

Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Workforce Management Process Analyst out of our Avon, IN and occasionally our Danville, IL facility - the incumbent will travel between the two. As a Workforce Management Process Analyst, you will be responsible for maintaining and supporting the workforce management system while partnering with operations leadership to improve productivity, efficiency, and resource utilization.

Requirements

Bachelor's degree in Industrial Engineering, Operations Management, Supply Chain, or a related field preferred. Equivalent combination of education and relevant experience may be considered.
Equivalent industry experience of 8-10 years may be considered in lieu of a degree.
Possess 4-6 years of experience in warehouse, distribution, industrial engineering, workforce management, or related operations environments.
Knowledge of warehouse and distribution center operations.
Experience conducting time studies, labor analysis, or process improvement activities.
Strong analytical and mathematical skills.
Proficiency with computer applications, databases, and reporting tools.
Excellent verbal, written, and interpersonal communication skills.
Ability to train and coach operational personnel on workforce management processes and tools.
Ability to analyze data and provide actionable recommendations to leadership.

Responsibilities

Develop, implement, and maintain labor standards for warehouse operations.
Conduct time studies and workflow analysis to establish accurate performance expectations.
Maintain warehouse layouts, process maps, and operational flow documentation.
Collect and analyze operational data to identify opportunities for labor and process improvements.
Review workforce management reports and performance metrics with supervisors and management teams.
Train supervisors and support staff on workforce management tools, reporting processes, labor standards, and performance measurement methodologies.
Maintain system data, including job codes, equipment information, security access, employee schedules, and related workforce management files.
Validate labor standards and recommend corrective actions when process, equipment, or operational changes occur.
Support continuous improvement initiatives focused on safety, quality, productivity, and operational efficiency.
Evaluate labor adjustment requests and exercise sound judgment to ensure data accuracy and consistency.