Workforce Expert

St. Joseph the Worker • Phoenix, AZ

1d • Hybrid

About The Position

The Worker is looking for a Workforce Expert to join their team and work closely with the Chief Programs Officer (CPO) to advance the organization's mission, vision, and growth. This role is ideal for someone who enjoys connecting with people, navigating resources, and making a significant impact on individuals' lives.

Requirements

• Excellent communication and organization skills
• The ability to work independently and take initiative
• Strong advocacy skills and confidence navigating community resources
• A judgment-free approach and comfort working with diverse populations
• Own vehicle, valid driver's license, and current insurance/registration
• Flexibility to travel between sites and work occasional evenings/weekends
• Ability to obtain and maintain a Level One Fingerprint Clearance Card
• At least 2 years of experience in a related field

Nice To Haves

• Bilingual in Spanish
• Direct service experience (professional or volunteer)

Responsibilities

• Supporting clients one-on-one with resumes, mock interviews, job leads, and essential resources like transportation and professional clothing
• Helping clients create and follow personalized employment plans aligned with their goals
• Providing ongoing encouragement and accountability through regular check-ins
• Building strong relationships with community partners and local employers
• Staying informed about community resources, job opportunities, and social services
• Attending job fairs, networking events, and community meetings
• Using a trauma-informed, person-centered approach that treats every guest with dignity and respect
• Advocating fiercely for clients to access the services they need
• Keeping accurate documentation, case notes, and outcome tracking
• Auditing resources monthly and collaborating with the CPO to keep records accurate
• Sharing one monthly client success story with the Development Team
• Participating in quarterly staff meetings and occasional evening or weekend events

Benefits

• The Worker believes employment is more than a paycheck-it's dignity, stability, and hope.
• Part of a compassionate, mission-driven team that values people, stories, and progress.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level