Workforce Expert

St. Joseph the Worker•Mesa, AZ

2d•Onsite

About The Position

The Worker is seeking a Workforce Expert to join their team and collaborate closely with the Chief Programs Officer (CPO) to advance the organization's mission, vision, and growth. This role is designed for an individual passionate about connecting with people, leveraging resources, and creating a significant impact by helping individuals on their employment journey. As a Workforce Expert, the successful candidate will serve as a guide, advocate, and cheerleader for clients, supporting them in finding meaningful work, building futures, and changing lives. The Worker believes that employment provides dignity, stability, and hope, and the role involves being part of a compassionate, mission-driven team that values people, stories, and progress.

Requirements

Excellent communication and organization skills
The ability to work independently and take initiative
Strong advocacy skills and confidence navigating community resources
A judgment-free approach and comfort working with diverse populations
Your own vehicle, valid driver's license, and current insurance/registration
Flexibility to travel between sites
Ability to obtain and maintain a Level One Fingerprint Clearance Card
At least 2 years of experience in a related field

Nice To Haves

BS in Social Work or a related field
Direct service experience (professional or volunteer)
Bilingual in Spanish

Responsibilities

Supporting clients one-on-one with resumes, mock interviews, job leads, and essential resources like transportation and professional clothing
Helping clients create and follow personalized employment plans aligned with their goals
Providing ongoing encouragement and accountability through regular check-ins
Building strong relationships with community partners and local employers
Staying in the know about community resources, job opportunities, and social services
Attending job fairs, networking events, and community meetings
Using a trauma-informed, person-centered approach that treats every guest with dignity and respect
Advocating fiercely for clients to access the services they need
Keeping accurate documentation, case notes, and outcome tracking
Auditing resources monthly and collaborating with the CPO to keep records accurate
Sharing one monthly client success story with our Development Team
Participating in quarterly staff meetings and occasional evening or weekend events