Workforce Development Senior Associate

BAYADA Home Health Care•Pennsauken Township, NJ

3d•$65,000 - $80,000•Remote

About The Position

The Senior Associate for Workforce Development Programs supports program goals by ensuring effective communication, efficient operational processes, and high-quality participant experiences. The role combines strategic thinking, data analysis, and communication planning to improve program success metrics and participant satisfaction. It is remote, with a required work schedule of 8:30 a.m. to 5:00 p.m. Eastern. The role develops and executes audience-specific communication plans, creates messaging aligned with program branding and objectives, and collaborates with marketing teams on content across multiple channels. It also supports program operations by maintaining documentation, improving workflows, monitoring technical tools, tracking financial award disbursements for compliance, and analyzing communication performance. The Senior Associate engages stakeholders and office leaders, supports recruitment and retention goals, addresses participant concerns, and generates reports on program metrics and data quality. BAYADA offers a base salary of $65,000–$80,000 per year, depending on qualifications, with a bonus opportunity and a comprehensive benefits plan. BAYADA is an equal opportunity employer.

Requirements

Strong writing and communication skills, including the ability to adapt messages to various audiences.
Proven ability to develop and implement comprehensive communication strategies.
Project management proficiency and familiarity with Monday Work Management or equivalent platforms.
Data analysis and reporting skills, including the ability to interpret metrics and present actionable insights.
Critical thinking, problem-solving, and conflict resolution capabilities.
Attention to detail and ability to maintain high standards of accuracy and consistency.
Ability to collaborate across departments and levels of leadership.
Bachelor’s degree in a related field, such as Communications, Business, or Public Administration, or equivalent experience.
3–5 years of experience in program management, workforce development, or a related field.
Willingness to work 8:30 a.m.–5:00 p.m. Eastern.

Nice To Haves

Familiarity with workforce development trends and practices.

Responsibilities

Develop and execute communication plans tailored to diverse audiences to achieve program goals.
Craft clear, compelling, and consistent messaging aligned with program branding and objectives.
Collaborate with marketing teams and oversee content creation and distribution across multiple channels.
Maintain and organize program documentation to ensure accuracy and consistency across platforms.
Analyze operational workflows, identify areas for improvement, and implement process changes.
Monitor technical tools and workflows, troubleshooting issues as needed to maintain efficiency.
Track the disbursement of financial awards and ensure compliance with funder terms and guidelines.
Monitor and analyze communication performance metrics to optimize impact.
Update stakeholders on program progress and identify partnership opportunities to meet recruitment and retention goals.
Collaborate with office leaders to resolve participant concerns and foster satisfaction and retention.
Generate and analyze data reports to evaluate program metrics, trends, and success areas.
Monitor data quality and address discrepancies to uphold reporting standards.
Use participant data insights to recommend enhancements to the participant experience.