Workforce & Benefits Navigator

Association of Village Council Presidents•Bethel, AK

About The Position

Workforce & Benefits Navigators help Tribal members identify AVCP benefits and workforce development services for which they may be eligible and assist with the application process. In accordance with federal and state rules, regulations, and guidelines governing TANF, 477, General Assistance, and Vocational Rehabilitation funding, the Navigator provides case management services to TANF, 477, and GA clients. This includes interviewing clients, developing Family Self Sufficiency plans, gathering monthly activity data, and helping clients address employment barriers through GED support, workforce training and scholarship opportunities, resume building, and other services. The Navigator operates the Workforce Development Office and works closely with clients, local tribal councils, and regional partners to advance workforce development. The role requires strong organization, understanding of the Yukon Kuskokwim Delta culture, facilitating stakeholder meetings, gathering and summarizing substantial data, and preparing meaningful reports.

Requirements

Must be able to perform each essential duty satisfactorily.
Strong computer skills.
Strong written and oral presentation skills.
High-level administrative skills.
Ability to work and live in a rural, cross-cultural environment.
High school diploma required.
One to five years of relevant work experience and training will be considered.

Nice To Haves

Bilingual Yup’ik/English skills are preferred and strongly desired.
Associate degree or equivalent from an accredited two-year college or technical school.

Responsibilities

Work one-on-one with TANF, 477, and GA clients and their families to develop Family Self Sufficiency Plans.
Help clients meet case management objectives, including developing GED skills, reducing employment barriers, applying for training or educational opportunities, locating scholarships, and accessing other tools for self-sufficiency.
Complete Monthly Activity Data reports containing case record information, client attendance, and status changes.
Work with Benefits Technicians to keep TANF families’ eligibility status current.
Conduct six-month and yearly reviews of clients’ case management progress and eligibility with the Benefits Technician.
Enter necessary information into the Ritetrack system or send it through Teams to the supervisor in Bethel.
Help new clients navigate available benefit services.
Assist Bethel eligibility technicians with client interviews, assessments including the SDM, and obtaining necessary documents.
Notify clients of education, employment, and training opportunities.
Manage day-to-day operations of the Workforce Development Office and maintain an organized, smoothly functioning office environment.
Maintain regular communication with the Bethel-based supervisor, including weekly meetings to report on and update work activities and projects.
Stay current on department initiatives and coordinate with other regional job center staff to maintain consistency.
Compile and provide necessary data.
Notify tribes, tribal organizations, and other entities in the unit of work about workforce development opportunities.
Attend bi-annual local Tribal Council meetings and provide updates on the Workforce Development Office.
Support high school students with career planning, applications, and scholarships; organize basic computer, resume, and interview-skills workshops.
Travel occasionally to other villages to assist and establish a network of workforce development resources and partners.
Support clients positively and confidentially through interviews, assessments, referrals, monthly data collection, and reporting.
Maintain strict confidentiality in client correspondence and community service work-site agreements.