Workforce Analytics Consultant

BlueCross BlueShield of Tennessee • Chattanooga, TN

1d • Remote

About The Position

BlueCross BlueShield of Tennessee is hiring a Workforce Analytics Consultant for its Workforce Intelligence team. This fully remote role focuses on modernizing how workforce data is maintained, analyzed, automated, and delivered to leaders. The consultant collects and analyzes workforce needs, systems, trends, and metrics; provides reports and consultation to help management develop strategies and make business decisions; and creates dashboards that help management identify key performance indicators and monitor productivity. The role also helps the organization understand how its workforce relates to business processes, issues, needs, and systems.

The role requires experience creating or maintaining reports, recurring data outputs, or analytical summaries; proficiency using SQL and Excel; and experience designing dashboards and reports with visualization tools such as Power BI or Tableau. Candidates should be comfortable managing recurring work, ad hoc requests, and competing priorities. The position is fully remote, but final interviews must take place at the company's Chattanooga, Tennessee headquarters. Sponsorship is not available.

Requirements

• Bachelor's degree or equivalent work experience; equivalent experience is defined as four years of professional work experience in a corporate environment.
• Three years of experience in quantitative and qualitative research.
• Experience creating or maintaining reports, recurring data outputs, and/or analytical summaries.
• Proficiency using SQL to extract, join, transform, validate, and/or summarize data for reporting or analysis.
• Proficiency with Excel for data review, validation, reconciliation, PivotTables, lookups, and recurring report support.
• Experience designing dashboards and reports with visualization tools such as Power BI or Tableau.
• Ability to work independently with minimal supervision or in a team environment sharing responsibility, roles, and accountability.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to work as a team player, stay organized, and handle multiple projects.
• Strong oral and written communication skills.
• Strong interpersonal and organizational skills.

Nice To Haves

• Experience with HR, workforce analytics, finance, operations, or other people-related business data.
• Exposure to Databricks, Python, ETL processes, data pipelines, semantic models, or database tables.
• Interest in report automation, scheduled refreshes, workflow automation, or process improvements.
• Experience documenting report logic, business definitions, processes, or data sources to support consistency and knowledge sharing.
• Comfort learning AI-enabled reporting features, Power BI/Copilot concepts, and/or governed self-service analytics tools.
• Strong organizational skills, including the ability to manage recurring work, ad hoc requests, and competing priorities.

Responsibilities

• Collect data and analyze workforce needs, systems, trends, and metrics.
• Provide reports and consultation to help management develop strategies and make business management decisions.
• Interpret data and create dashboards that help management identify key performance indicators and monitor productivity.
• Help the organization understand the relationship between the workforce and business processes, issues, needs, and systems.
• Create or maintain reports, recurring data outputs, and analytical summaries.
• Use SQL to extract, join, transform, validate, or summarize data for reporting or analysis.
• Use Excel for data review, validation, reconciliation, PivotTables, lookups, and recurring report support.
• Design dashboards and reports using visualization tools, with attention to audience needs, usability, and filters.

What This Job Offers

• Job Type: Full-time