Workforce Analytics Consultant

BlueCross BlueShield of Tennessee • Chattanooga, TN

20h • Remote

About The Position

BlueCross BlueShield of Tennessee is hiring a Workforce Analytics Consultant for its Workforce Intelligence team. In this fully remote role, the consultant will help modernize the maintenance, analysis, automation, and delivery of workforce data to leaders. The position collects and analyzes workforce needs, systems, trends, and metrics; provides reports and consultation to support management strategies and business decisions; and creates dashboards that help management identify key performance indicators and monitor productivity. The consultant also helps the organization understand how its workforce relates to business processes, issues, needs, and systems.

The role requires experience creating or maintaining reports, recurring data outputs, or analytical summaries; SQL for data extraction, transformation, validation, and analysis; Excel for data review and reporting; and dashboard and report design using visualization tools such as Power BI or Tableau. The position calls for independent work as well as collaboration, organization, communication, and managing multiple projects. Sponsorship is not available. Final interviews are required at the company’s Chattanooga, Tennessee headquarters.

Requirements

• Bachelor’s degree or equivalent work experience; equivalent experience is defined as four years of professional work experience in a corporate environment.
• Three years of experience in quantitative and qualitative research.
• Experience creating or maintaining reports, recurring data outputs, and/or analytical summaries.
• Proficiency using SQL to extract, join, transform, validate, and/or summarize data for reporting or analysis.
• Proficiency with Excel for data review, validation, reconciliation, PivotTables, lookups, and recurring report support.
• Experience designing dashboards and reports with visualization tools such as Power BI or Tableau.
• Ability to work independently with minimal supervision or in a team environment sharing responsibility, roles, and accountability.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to work as a team player, stay organized, and handle multiple projects.
• Excellent oral and written communication skills.
• Strong interpersonal and organizational skills.

Nice To Haves

• Experience with HR, workforce analytics, finance, operations, or other people-related business data.
• Exposure to Databricks, Python, ETL processes, data pipelines, semantic models, or database tables.
• Interest or experience in report automation, scheduled refreshes, workflow automation, or process improvements.
• Experience documenting report logic, business definitions, processes, or data sources to support consistency and knowledge sharing.
• Comfort learning AI-enabled reporting features, Power BI/Copilot concepts, and/or governed self-service analytics tools.
• Strong organizational skills to manage recurring work, ad hoc requests, and competing priorities.

Responsibilities

• Collect data and analyze workforce needs, systems, trends, and metrics.
• Provide reports and consultation to help management develop strategies and make business management decisions.
• Interpret data and create dashboards to help management identify key performance indicators and monitor productivity.
• Help the organization understand the relationship between the workforce and business processes, issues, needs, and systems.
• Maintain or create reports, recurring data outputs, and analytical summaries.
• Use SQL to extract, join, transform, validate, and summarize data for reporting or analysis.
• Use Excel for data review, validation, reconciliation, PivotTables, lookups, and recurring report support.
• Design dashboards and reports with visualization tools, considering audience needs, usability, and filters.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level