Workflow Business Analyst

Wallstreetdocs Ltd
Remote

About The Position

We are seeking a results-driven Business Analyst to support the development and deployment of workflow automation technologies tailored to the needs of our top-tier investment banking clients. This role will bridge the gap between client-facing teams, product development, and engineering, ensuring that workflow solutions are accurately scoped, thoughtfully designed, and successfully implemented to drive operational efficiency and scalability.

Requirements

  • Knowledge of financial topics or an interest in markets and a deep interest in tech and coding.
  • Strong knowledge of coding best practices (including QA and releases), and an inclination to learn about financial markets, particularly in the structured products industry.
  • Strong knowledge of JavaScript required, knowledge of PHP a plus.
  • Demonstrated passion for process enhancement with demonstrated experience improving and/or documenting existing ways of working.
  • Strong analytical skills, high attention to detail, high level of organization, ability to learn quickly, ability to translate complex ideas into clear explanations, high level of diligence, excellent communication, interpersonal & stakeholder-management skills.
  • Strong written and oral English communication skills.
  • Comfort working in a fast-paced, high-accountability environment with multiple concurrent initiatives.

Nice To Haves

  • Prior experience with or an existing understanding of workflow/process automation tools, BPM platforms, or low-code/no-code solutions a plus.
  • Experience with tools such as Jira, Confluence, Lucidchart, SQL, or similar platforms a plus.

Responsibilities

  • Partner with clients (global investment banks) to understand current-state processes, pain points, and strategic goals.
  • Document and analyze complex workflows across front, middle, and back-office functions.
  • Translate business requirements into clear and actionable product specifications and user stories.
  • Collaborate closely with product managers, designers, and engineering teams to drive the design and build of workflow automation tools.
  • Support UAT and client testing processes, including test case development, coordination, and issue resolution.
  • Conduct data analysis to identify process inefficiencies and quantify ROI for proposed workflow changes.
  • Ensure alignment across internal stakeholders and contribute to roadmap prioritization and sprint planning.
  • Prepare client-facing documentation including business cases, solution proposals, and onboarding guides.

Benefits

  • environment of innovation, self-determination, and opportunity
  • establish and develop relationships with major stakeholders within our client firms
  • work on the cutting edge of automated solutions both in terms of our internal solutions and the tech stacks of the banks we work with
  • collaborate with WSD colleagues from junior to executive level
  • access to industry leading experts
  • access to the largest clients in the industry
  • resources of a growing company operating on the bleeding edge
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