Pre-Registration/Workers Compensation Representative

PHSC • Upper Merion Township, PA

9d • Hybrid

About The Position

Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder, is seeking a dedicated and skilled Workers Compensation Specialist/Pre-Registration Specialist to join our team. As two of the region’s most respected providers of orthopedic and upper extremity care, we offer a collaborative, patient-focused environment that prioritizes clinical excellence, innovation, and ongoing professional development.

Requirements

• High School Diploma/GED or equivalent working knowledge preferred.
• Ability to remain calm and exhibit professionalism and courtesy.
• Ability to multi-task in a fast-paced environment.
• Ability to work under pressure.
• Ability to work independently and as part of a team.
• Requires sitting for long periods of time.
• Some bending and stretching required.
• Manual dexterity using a computer keyboard at a fast pace.
• 2 or more years of direct experience with Workers Compensation and/or vast experience with Medical Insurance.

Responsibilities

• Answering calls related to Workers Compensation to schedule patient appointments with required patient information.
• Assisting Nurse Case Managers and collaborating with Workers Compensation Adjusters for patients while following State and Federal guidelines.
• Working daily spreadsheets to verify workers compensation cases, check appointments to ensure proper and accurate scheduling, employer information and verify correct address for claim submission.
• Monitoring the Workers Compensation emails to assist internal staff and outside correspondence.
• Monitoring Workers Compensation TEAMS Chat to assist internal staff to assure proper registration of patient claims.
• Ensuring that all calls are answered in a timely manner and requested information is provided to the Nurse Case Managers and Adjusters within 24 hours of the request.
• Following Workers Compensation State rules, panel acknowledgement providers, and US Department of Labor rules and regulations.
• Performing duties on a rotating schedule supplied by the manager of the department.

Benefits

• Comprehensive benefits package including medical, dental, and vision plans
• 401(k) with employer match
• Benefits begin the first of the month following hire date (for full-time employees)
• Generous paid sick and vacation time
• 7 paid holidays annually
• Opportunities for growth and advancement
• Employee referral reward program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED