Workers Compensation Officer 2 (PCN 073031)

State of Alaska•Fairbanks, AK

17h•Onsite

About The Position

The Department of Labor and Workforce Development, Division of Workers Compensation, is recruiting for a Workers Compensation Officer 2 located in Fairbanks. This position serves as the onsite supervisor for the Fairbanks adjudications office, offering a combination of adjudication, case management, and leadership. The role involves independently managing complex workers’ compensation matters, supervising staff, and contributing to the delivery of adjudication support services in Fairbanks. As a designee of the Alaska Workers’ Compensation Board, the incumbent will conduct prehearing conferences, resolve procedural and discovery disputes, and facilitate the resolution of contested workers’ compensation cases. This position is ideal for someone who enjoys complex work, independent decision-making, and helping both people and teams communicate and succeed.

Requirements

Interpreting and applying workers' compensation statutes, regulatory procedures, court decisions, and treatises relating to industrial injury or disease.
Principles and practices of investigation.
Techniques and methods of conducting impartial hearings and securing voluntary compliance.
Professional experience in administrative or regulatory law.
Adjusting or reviewing workers' compensation claims or claim determinations.
Coordinating vocational rehabilitation services for injured workers.
Possess some or all of the following position specific competencies: Supervision, Conflict Management, Written Communication.
Ability to obtain a security clearance issued by the Department of Public Safety (DPS) to use the Alaska Public Safety Information Network (APSIN). Applicants with felony or misdemeanor convictions or who may be a fugitive from justice will be denied clearance.

Nice To Haves

Experience in supervisory roles.
Experience in conflict management.
Strong written communication skills.

Responsibilities

Serve as the onsite supervisor for the Fairbanks adjudications office.
Independently manage complex workers’ compensation matters.
Supervise staff.
Help shape how adjudication support services are delivered in Fairbanks.
Conduct prehearing conferences.
Resolve procedural and discovery disputes.
Help move contested workers’ compensation cases toward resolution.
Plan, distribute, and monitor work assignments.
Set task priorities.
Evaluate work performance and provide feedback.
Ensure staff are appropriately selected, utilized, and developed, and treated fairly and equitably.
Recommend or independently take action to employ, transfer, promote, discipline, or discharge direct reports, or adjudicate grievances.
Manage and resolve conflicts, grievances, confrontations, or disagreements constructively.
Write in a clear, concise, organized, and convincing manner for the intended audience.
Conduct independent case analysis.
Participate in prehearing conferences.
Engage in writing and research.
Interact with the public and legal professionals.
Supervise employees in Fairbanks and Juneau.
Review case activity.
Coach employees.
Coordinate upcoming hearings.
Help members of the public understand the workers’ compensation process.

Benefits

Substantial independence and variety in the role.
Opportunity to play an important role ensuring parties understand the process and cases move forward.
Guidance and support for Division staff to provide consistent, high-quality service.
Development of expertise in workers’ compensation law and administrative adjudication.
Opportunity to make meaningful procedural decisions.
Direct work with parties and legal professionals.
Build supervisory and leadership experience.
Opportunity to help reestablish and strengthen the Division’s Fairbanks presence.
Meaningful voice in office operations, staff development, workload management, and service delivery.

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