Workers Compensation Manager

Boeing • Seattle, WA

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About The Position

The Boeing Company is seeking a Workers Compensation Manager to lead the Workers’ Compensation Administration group in Seattle, Washington, or Mesa, Arizona. Reporting to the Director Compensation and Benefits Delivery, this manager provides strategic direction, oversight, and continuous improvement for the company’s workers’ compensation claims programs, ensuring regulatory compliance, operational excellence, and alignment with enterprise objectives. The role manages a team of professionals and collaborates across functions to drive program success.

The manager develops and refines program strategies, policies, and procedures; leads and develops staff; oversees financial and operational performance; and provides analysis and insights to senior leadership. The role partners with internal functions and external agencies, represents Boeing in regulatory interactions, oversees sensitive claims and service providers, and leads cost-containment, compliance, audit, training, and continuous-improvement efforts.

Candidates must complete an assessment as part of the selection process. Successful candidates must satisfy the Company’s Conflict of Interest assessment process. This is a Drug Free Workplace; post-offer applicants and employees may be subject to testing when policy criteria are met. The position must meet U.S. export control compliance requirements, requiring a U.S. Person as defined by 22 C.F.R. §120.62. Boeing will not sponsor applicants for employment visa status. The position is not safety sensitive, does not require a security clearance, and is not contingent upon program award. Relocation assistance is not a negotiable benefit. The position is Shift 1 (United States of America).

Requirements

• 7+ years of experience in Workers Compensation.
• 5+ years of experience performing risk assessments and risk management.
• 3+ years of experience collecting and analyzing data and generating metrics reports.
• 3+ years of experience leading or managing projects and/or teams.
• At least one year of experience in a leadership role (such as team leader, temporary manager, large-scale cross-functional project/program management, or formal manager experience), or completion of the Boeing internal course “Exploring Leadership.”
• Must meet U.S. export control compliance requirements as a U.S. Person under 22 C.F.R. §120.62.
• Must satisfy the Company’s Conflict of Interest assessment process.
• Must complete an assessment as part of the selection process.

Nice To Haves

• Bachelor’s degree or higher.
• 5+ years of experience using Claims Management and/or Risk Management Information Systems.
• 3+ years of experience with Microsoft Excel, including formulas, pivot tables, and linking worksheets.
• Experience with data transfers and data handling.

Responsibilities

• Develop, implement, and refine workers’ compensation strategies, policies, and procedures to ensure regulatory compliance and achievement of program goals.
• Lead the Workers’ Compensation Administration team by setting objectives, coaching, and developing staff.
• Oversee financial and operational performance, including claims costs, lost-time injury metrics, and program budgets; provide analysis and insights to senior leadership.
• Partner with Corporate Risk Management, Environmental Health and Safety, HR Services, Finance, Operations, and external agencies to integrate initiatives and optimize claim management processes.
• Represent Boeing in interactions with the Washington Department of Labor and Industries and other regulatory bodies.
• Direct management of sensitive claims, including approval of reserve changes and settlements within delegated authority.
• Manage vendor relationships, negotiate contracts, monitor third-party service provider performance, and ensure adherence to claim handling instructions and audit requirements.
• Serve as a resource and advocate for employees and internal customers, resolve escalations, and ensure consistent processes across sites and states.
• Lead cost-containment initiatives related to managed care, litigation, vocational services, and other program areas.
• Use claims and risk management systems to generate reports and provide actionable data to stakeholders.
• Oversee program audits and quality assurance reviews to ensure compliance and identify improvement opportunities.
• Develop and deliver training and informational sessions to internal stakeholders on workers’ compensation policies and best practices.
• Set annual operating goals and strategic plans for workers’ compensation administration.
• Analyze claims and risk management data to identify trends, monitor performance, and generate reports for internal and external stakeholders.
• Ensure compliance through effective communication and training support.
• Oversee third-party administrators and service providers, facilitating communication and performance monitoring.
• Foster a culture of collaboration, accountability, and continuous improvement within the team.

Benefits

• Eligible employees may enroll in health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs providing paid and unpaid time away from work.
• Competitive base pay and variable compensation opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed