Workers Compensation Manager

Boeing•Mesa, AZ
•$115,600 - $167,900•Onsite

About The Position

The Boeing Company is seeking a Workers Compensation Manager to lead its Workers’ Compensation Administration group in Seattle, Washington, or Mesa, Arizona. The manager provides strategic direction, oversight, and continuous improvement for the company’s workers’ compensation claims programs, ensuring regulatory compliance, operational excellence, and alignment with enterprise objectives. Reporting to the Director Compensation and Benefits Delivery, the role manages a team of professionals and collaborates across functions to drive program success. The manager develops and refines workers’ compensation strategy, policies, and procedures; oversees financial and operational performance; and provides analysis and insights to senior leadership. The role also manages sensitive claims and vendor relationships, represents Boeing with regulatory bodies, and leads cost containment, audits, quality assurance, training, and continuous improvement efforts. Candidates must complete an assessment as part of the selection process. Successful candidates must also satisfy the Company’s Conflict of Interest assessment process and meet U.S. export control compliance requirements as a U.S. Person. Boeing will not sponsor employment visas.

Requirements

  • At least 7 years of experience in Workers Compensation.
  • At least 5 years of experience performing risk assessments and risk management.
  • At least 3 years of experience collecting and analyzing data and generating metrics reports.
  • At least 3 years of experience leading or managing projects and/or teams.
  • At least one year of leadership experience, such as team leader, temporary manager, large-scale cross-functional project or program management, or formal manager experience; alternatively, completion of Boeing’s internal course “Exploring Leadership.”
  • Must satisfy the Company’s Conflict of Interest assessment process.
  • Must meet U.S. export control compliance requirements as a U.S. Person.
  • Must complete an assessment as part of the selection process.

Nice To Haves

  • Bachelor’s degree or higher.
  • At least 5 years of experience using Claims Management and/or Risk Management Information Systems.
  • At least 3 years of experience with Microsoft Excel, including formulas, pivot tables, and linking worksheets.
  • Experience with data transfers and data handling.

Responsibilities

  • Develop, implement, and refine workers’ compensation strategy, policies, and procedures to ensure regulatory compliance and achieve program goals.
  • Lead the Workers’ Compensation Administration team by setting objectives, coaching staff, and supporting their development and performance.
  • Oversee claims costs, lost-time injury metrics, program budgets, and operational performance; provide analysis and insights to senior leadership.
  • Collaborate with Corporate Risk Management, Environmental Health and Safety, HR Services, Finance, Operations, and external agencies to integrate initiatives and optimize claim management.
  • Represent Boeing in interactions with the Washington Department of Labor and Industries and other regulatory bodies.
  • Direct management of sensitive claims, including approval of reserve changes and settlements within delegated authority.
  • Manage vendor relationships, negotiate contracts, monitor third-party service provider performance, and ensure compliance with claim handling instructions and audit requirements.
  • Serve as a resource and advocate for employees and internal customers, resolve escalations, and support consistent processes across sites and states.
  • Lead cost containment initiatives involving managed care, litigation, vocational services, and other program areas.
  • Use claims and risk management systems to generate reports and provide actionable data to stakeholders.
  • Oversee program audits and quality assurance reviews to ensure compliance and identify improvement opportunities.
  • Develop and deliver training and informational sessions to promote understanding of workers’ compensation policies and best practices.
  • Set annual operating goals and strategic plans for workers’ compensation administration.
  • Analyze claims and risk management data to identify trends, monitor performance, and generate reports for internal and external stakeholders.
  • Ensure compliance through effective communication and training support.
  • Oversee third-party administrators and service providers, facilitating communication and performance monitoring.
  • Foster collaboration, accountability, and continuous improvement within the team.

Benefits

  • Eligible employees may enroll in health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life insurance, and disability insurance programs.
  • Programs providing paid and unpaid time away from work.
  • Competitive base pay and variable compensation opportunities.
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