PN: 20067986 - Workers' Compensation External Auditor/Employee Services Supervisor (Region 1)

State of Ohio • Youngstown, OH

5d • Onsite

About The Position

The Workers' Compensation Agency is hiring a Workers' Compensation External Auditor/Employee Services Supervisor for Region 1, based at 242 Federal Plaza, W., Suite 200, Youngstown, Ohio. This permanent, full-time classified position pays $44.38. The supervisor leads field audit staff who determine whether employers have appropriate manual insurance classifications and accurately report payroll. The role ensures staff follow applicable agency, state, and federal laws, rules, regulations, policies, and procedures for premium audits; reviews staff work and recommends improvements; and prepares audit performance and risk-analysis reports for management.

The position also maintains and trains Field Auditing and scheduling (CSA2) personnel and organizes and moderates field auditing meetings as needed. BWC's core operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with daily start and end times potentially varying according to operational need. Flex-time schedules may allow starts between 7:00 a.m. and 8:30 a.m., subject to supervisor approval. Most positions work on-site at a BWC office. This position may require travel, and the employee must be able to provide transportation and/or legally operate a state-owned vehicle.

Requirements

• Complete an undergraduate core program in an educational program commensurate with the official position description and have 4 years of experience in a public or private organization in work similar to the official position description; OR have 6 years of such experience; OR meet the equivalent minimum class qualifications for employment.
• Knowledge of BWC rules and regulations regarding Risk Administration, including risk classifications, experience rating, retrospective rating, loss control, and premium rates.
• Knowledge of federal, state, and local safety, health, and fire-prevention laws, rules, regulations, and national voluntary standards; safety management principles; safety training techniques and program development; and industrial and construction safety practices.
• Knowledge of BWC policies and procedures; physical sciences or engineering; accounting; management; employee training; workers' compensation federal and state tax; interviewing and counseling; BWC claims operations and rehabilitation services; supervisory principles and techniques; human relations; public relations; and sales and marketing principles and techniques.
• Skill in operating a PC, a 10-key calculator, and related safety testing equipment such as a noise meter, video equipment, and velometer.
• Ability to comprehensively analyze and evaluate local Employer Management or Risk Field Services programs and identify problems involving complex variables.
• Ability to establish professional rapport and effective working relationships with employers, special-interest groups, other BWC departments, and the public; investigate and resolve complaints or problems; and handle sensitive in-person and telephone inquiries.
• Ability to effectively manage off-site employees and build and maintain a positive working atmosphere that supports growth and participation.
• Ability to define problems, collect data, establish facts, and draw valid conclusions; read and record figures accurately; perform basic arithmetic; maintain accurate records; understand manuals and verbal instructions; write meaningful, accurate, concise reports; and read and understand technical documents.
• Ability to provide own transportation and/or legally operate a state-owned vehicle if required for travel.

Responsibilities

• Supervise field audit staff responsible for determining whether employers have proper manual insurance classifications and report all payroll correctly.
• Implement procedures and instruct Regional Audit Operations Unit personnel in procedures and techniques for premium audits of employer accounts, ensuring staff maintain working knowledge of and comply with applicable agency, state, and federal laws, rules, regulations, policies, and procedures.
• Prepare reports on audit performance measures, including completed work, employer visits, completed audits, trends, findings, and overall audit risk analysis for a specified period, as required by management.
• Review audit staff work to identify potential areas for improvement and prepare recommendations.
• Maintain and train Field Auditing and scheduling (CSA2) personnel.
• Schedule, plan, and moderate Field Auditing meetings as needed.

Benefits

• Medical coverage
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period
• Paid vacation, personal, and sick leave, and 11 paid holidays per year
• Childbirth, adoption, and foster care leave
• Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness
• Public retirement systems, including OPERS, STRS, SERS, and HPRS
• Optional deferred compensation through Ohio Deferred Compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager