PN: 20067986 - Workers' Compensation External Auditor/Employee Services Supervisor (Region 1)

State of Ohio • Youngstown, NY

6d • Onsite

About The Position

The Ohio Bureau of Workers' Compensation (BWC) is a state agency with roughly 1,500 employees in seven Ohio offices. It promotes workplace and home safety and ensures quality medical and pharmacy care for injured workers, while providing employers with workers' compensation insurance and safety and wellness services. BWC's vision is to simplify the Ohio workers' compensation experience, and its mission is to serve every customer with relentless excellence.

The Workers' Compensation External Auditor/Employee Services Supervisor supervises field audit staff who determine whether employers have appropriate manual insurance classifications and report payroll correctly. The supervisor supports implementation of audit procedures, provides instruction and training, monitors work quality and performance, prepares management reports, and coordinates field-auditing personnel and meetings.

The position is permanent, full-time, and based at 242 Federal Plaza, W., Suite 200, Youngstown, Ohio. BWC's core operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.; daily start and end times may vary with operational needs. Flex-time schedules may be available, with supervisor approval, allowing a start between 7:00 a.m. and 8:30 a.m. Most positions work on-site at one of BWC's offices. The position may require travel, and the employee must provide their own transportation and/or be legally able to operate a state-owned vehicle.

Requirements

• Undergraduate core program completion in an educational program commensurate with the official position description, and four years of experience in a public or private organization in activities similar to those in the official position description; or six years of such experience; or an equivalent of the minimum class qualifications for employment.
• Knowledge of BWC rules and regulations regarding risk administration, including risk classifications, experience rating, retrospective rating, loss control, and premium rates.
• Knowledge of federal, state, and local safety, health, and fire-prevention laws, rules, regulations, and national voluntary standards; safety management principles; safety training techniques and program development; and industrial and construction safety practices.
• Knowledge of BWC policies and procedures; physical sciences or engineering; accounting and management; employee training; workers' compensation and federal/state tax; interviewing and counseling; BWC claims operations and rehabilitation services; supervisory principles and techniques; human relations and public relations; and sales and marketing principles and techniques.
• Skill in operating a PC, a 10-key calculator, and related safety testing equipment such as a noise meter, video equipment, and velometer.
• Ability to analyze and evaluate local Employer Management or Risk Field Services program effectiveness; identify problems in complex variables; establish professional rapport and working relationships; investigate and resolve complaints or problems; and handle sensitive inquiries from employers, special interest groups, other BWC departments, and the public.
• Ability to effectively manage off-site employees and foster a positive working atmosphere of growth and participation.
• Ability to define problems, collect data, establish facts, and draw valid conclusions; accurately read and record figures; perform basic arithmetic; maintain accurate records; understand manuals and verbal instructions; write meaningful, accurate, concise reports; and read and understand technical documents.
• Ability to provide own transportation and/or legally operate a state-owned vehicle if required for travel.

Responsibilities

• Supervise field audit staff who determine whether employers have proper manual insurance classifications and report all payroll correctly.
• Implement procedures and instruct Regional Audit Operations Unit personnel on procedures and techniques related to employer premium audits, ensuring staff maintain working knowledge of and comply with applicable agency, state, and federal laws, rules, regulations, policies, and procedures.
• Prepare management reports on audit performance measures, such as work completed, employers visited, audits completed, audit trends or findings, and risk analysis for a specified period.
• Review audit staff work to identify potential improvements and prepare recommendations.
• Maintain and train Field Auditing and scheduling (CSA2) personnel.
• Schedule, plan, and moderate Field Auditing meetings as needed.

Benefits

• Medical coverage.
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
• Paid vacation, personal and sick leave, and 11 paid holidays per year.
• Childbirth, adoption, and foster care leave.
• Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness.
• Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional Ohio Deferred Compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager