Workers Compensation Claims Assistant | Syracuse, NY

Sedgwick • Syracuse, NY

2d • Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance. This role offers an impactful job requiring no prior experience that offers an opportunity to develop a professional career, a stable and consistent work environment in an office setting, and career development and promotional growth opportunities through increasing responsibilities. A diverse and comprehensive benefits package is offered to take care of your mental, physical, financial and professional needs. The primary purpose of this role is to provide excellent customer service and internal support to an assigned team.

Requirements

• High school diploma or GED required.
• Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

Responsibilities

• Provide support to the claims staff and perform other office tasks depending on the client program.
• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.
• Perform administrative tasks

Benefits

• Flexible work schedule.
• Referral incentive program.
• Career development and promotional growth opportunities.
• Medical, dental vision, 401K on day one.
• Medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED