Workers Compensation Claims Assistant | Syracuse, NY | Entry Level

Sedgwick•Syracuse, NY

11h•Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance. Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career? A stable and consistent work environment in an office setting. Career development and promotional growth opportunities through increasing responsibilities. A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs. The PRIMARY PURPOSE OF THE ROLE is to provide support to the claims staff and to perform other office tasks depending on the client program. The office location is Syracuse, NY with a Mon - Fri 37.5 hour work week.

Requirements

High school diploma or GED required
Strong oral and written communication skills
Computer literate – including Microsoft Office
Organizational skills required
Clerical or customer service experience or equivalent combination of education and experience preferred

Nice To Haves

Enthusiastic candidate
Thrive in a collaborative team environment
Show motivation and drive in their work ethic
Customer-oriented
Naturally empathic
Solution-focused

Responsibilities

Sets up and enters new claims into claims management system.
Inputs and reviews notes/diaries in claims management system as instructed.
Processes payments.
Processes mail; handles filing, faxing and photocopying.
Reviews, prepares, creates, and/or sends letters, reports, and forms.
Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
Other activities/projects as assigned including the preparation and distribution of computer reports.