Workers Compensation Claims Assistant | Syracuse, NY | Entry Level

Sedgwick•Syracuse, NY

2d•$20 - $22•Onsite

About The Position

This role provides support to claims staff and performs other office tasks depending on the client program. Sedgwick is seeking an enthusiastic candidate for a Workers Compensation Representative position. Ideal candidates will thrive in a collaborative team environment, show motivation and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused. This is an entry-level position with no prior experience required, offering an opportunity to develop a professional career in a stable and consistent office setting with career development and promotional growth opportunities.

Requirements

High school diploma or GED required
Strong oral and written communication skills
Computer literate – including Microsoft Office
Organizational skills required
Clerical or customer service experience or equivalent combination of education and experience preferred

Responsibilities

Sets up and enters new claims into claims management system.
Inputs and reviews notes/diaries in claims management system as instructed.
Processes payments.
Processes mail; handles filing, faxing and photocopying.
Reviews, prepares, creates, and/or sends letters, reports, and forms.
Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
Other activities/projects as assigned including the preparation and distribution of computer reports.