Workers' Compensation Claims Assistant (Hybrid NYC or Albany, NY)

NFP•New York, NY

2d•Hybrid

About The Position

This is a full-time position. The Workers’ Compensation Claims Assistant is an entry level position primarily responsible for reviewing and processing of medical bills and the intake of new claims. This is a client facing position which requires excellent communicative and collaborative skills. Knowledge of the workers’ compensation rules regulations, laws, and procedures are not a pre-requisite for employment. This is a full-time hybrid opportunity working from our Albany, NY or NYC office M-F from 8am -5pm.

Requirements

Intermediate/advanced skills in Microsoft Excel.
Working knowledge of remainder of Microsoft Office Suite and Adobe Acrobat
Excellent written and verbal communications skills
Self-Starter with Ability to multitask, follow-up, and work within multiple deadlines
Must be able to learn and work within a team structure
Must be able to learn and work with multiple web-based programs or systems
Must have high school diploma or equivalency.
1-2 years of client-facing or customer service experience is required.

Nice To Haves

1 year of previous experience in worker’s compensation billing is preferred.

Responsibilities

Open new work-related incidents and claims in the claims administrative system.
Communicate with Claims Adjusters regarding new and existing claims.
Process First and Subsequent Report of Injury forms based on claim information.
Review and process invoices from medical providers & vendors.
Process state denial forms with the Worker’s Compensation Board (WCB) & providers.
Attach Explanation of Review (EORs) for weekly provider check prints.
Processing and mailing checks with attachments to injured workers, medical providers, and vendors.
Support and collaborate with existing claims team.