Workers Compensation Claims Adjuster - CT
About The Position
Gallagher Bassett is hiring an experienced Workers Compensation Claims Adjuster to handle lost-time workers’ compensation claims in Connecticut. The role is open to hybrid work. The adjuster will investigate, evaluate, and resolve complex claims, analyze exposure, determine appropriate courses of action, and communicate with parties involved in the claims process. The role also involves providing empathetic customer service to claimants, partnering with clients to improve claims management, and handling claims in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. The adjuster will document and communicate claim activity promptly and efficiently to support claim outcomes. Gallagher describes its workplace as collaborative and people-first, with career development and ongoing learning opportunities.
Requirements
- High school diploma.
- At least 3 years of related claims experience.
- Appropriate license and/or certification in all states where claims are handled; Connecticut is the specified jurisdiction.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor’s degree.
Responsibilities
- Analyze claims exposure, plan the proper course of action, and resolve claims using claims management experience and sound decision-making.
- Interact with parties involved in the claims process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, accepted practices, and statutory, regulatory, and ethical requirements.
- Document and communicate claim activity timely and efficiently.
- Investigate, evaluate, and resolve complex workers’ compensation claims.
- Partner with clients to deliver solutions and enhance the claims management process.
- Think critically, solve problems, and plan and prioritize tasks to serve clients and claimants effectively.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
