Workers Compensation Claims Adjuster - NC/SC
About The Position
Gallagher Bassett is seeking an experienced Workers Compensation Claims Adjuster with North Carolina and South Carolina jurisdictional experience and active adjuster licenses in both states. This role is eligible for fully remote work. The adjuster investigates, evaluates, and resolves complex workers compensation claims, applying analytical judgment to assess exposure, plan an appropriate course of action, and reach resolution. The role partners with clients and communicates with parties involved in the claims process, while providing empathetic customer service to claimants. Claims must be handled in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. The adjuster documents and communicates claim activity promptly and efficiently to support claim outcomes.
Requirements
- High school diploma.
- At least 3 years of related claims experience.
- Active adjuster licenses and/or certifications appropriate for all states in which claims are handled; the role specifies North Carolina and South Carolina licenses.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Analyze claims exposure, make decisions, plan appropriate courses of action, and resolve claims.
- Interact with parties involved in the claims process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, accepted practices, and statutory, regulatory, and ethical requirements.
- Document and communicate claim activity timely and efficiently to support claim outcomes.
- Investigate, evaluate, and resolve complex workers compensation claims.
- Partner with clients to deliver solutions and improve the claims management process.
- Apply critical thinking and problem-solving skills to plan and prioritize work serving clients and claimants.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
