Workers’ Compensation Claims Adjuster - Hybrid

Great West Casualty Company•Sioux City, IA
•Hybrid

About The Position

Great West is seeking a Workers’ Compensation Claims Adjuster with at least 1–2 years of claims handling or workers’ compensation experience. The role involves taking ownership of claims, making independent decisions, providing exceptional customer service, and working with a collaborative team. The position is based at the company’s South Sioux City, Nebraska corporate office, with a hybrid schedule of three days in the office and two days remote. A robust relocation package is available.

Requirements

  • Prior experience in workers’ compensation claims or a related insurance, claims, or risk management role.
  • Strong communication, organization, and multitasking skills.
  • Critical-thinking ability and confidence in making sound, independent decisions.
  • Effective negotiation skills and a solutions-focused mindset.
  • Desire to learn, grow, and expand insurance industry expertise.

Responsibilities

  • Investigate, evaluate, and proactively manage workers’ compensation claims from start to finish.
  • Negotiate settlements and drive claims toward successful resolution.
  • Build relationships with injured workers, employers, medical providers, and attorneys.
  • Make thoughtful, timely decisions while delivering an outstanding customer experience.
  • Contribute to a collaborative team focused on excellence and continuous improvement.

Benefits

  • Competitive compensation.
  • Generous paid time off and paid company holidays.
  • Medical, dental, vision, life, and long-term disability insurance.
  • Company-match 401(k).
  • Health savings account (HSA) and flexible spending account (FSA).
  • Paternal leave.
  • Adoption assistance.
  • Fertility and family planning assistance.
  • Pet insurance.
  • Retail discount programs.
  • Community volunteer opportunities.
  • Wellness programs and gym subsidies.
  • Scholarships for dependents and tuition reimbursement.
  • Company-paid continuing education and monetary awards for professional development.
  • Hybrid work schedule.
  • Robust relocation package.
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