Workers Compensation Claims Adjuster - IL
About The Position
Gallagher Bassett is seeking an experienced Workers Compensation Claims Adjuster with Illinois jurisdictional experience. This role is eligible for fully remote work. The adjuster investigates, evaluates, and resolves complex workers compensation claims, analyzing claims exposure and determining appropriate courses of action. The role involves working closely with clients and other parties in the claims process, providing empathetic customer service to claimants, and handling claims in accordance with client and corporate policies, statutory and regulatory requirements, and ethical standards. Claims activity must be documented and communicated promptly and efficiently. The adjuster also partners with clients to develop solutions and improve claims management processes.
Requirements
- High school diploma.
- At least 3 years of related claims experience.
- Appropriate licensure and/or certification in all states in which claims are handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Analyze claims exposure, determine appropriate courses of action, and resolve claims using claims management experience.
- Investigate, evaluate, and resolve complex workers compensation claims.
- Communicate and coordinate extensively with parties involved in the claim process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, industry practices, statutory and regulatory requirements, and ethics requirements.
- Document and communicate claim activity timely and efficiently to support claim-file outcomes.
- Partner with clients to deliver solutions and improve claims management processes.
- Think critically, solve problems, plan, and prioritize work to serve clients and claimants effectively.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
