Workers Compensation Claims Adjuster - OK
About The Position
Gallagher Bassett is seeking a Workers Compensation Claims Adjuster with Oklahoma jurisdictional experience and an active Oklahoma adjuster license. This position is eligible for fully remote work. The adjuster investigates, evaluates, manages, and resolves workers’ compensation claims, using analytical judgment to assess exposure, determine an appropriate course of action, and bring claims to resolution. The role involves extensive communication with claimants, clients, and other parties in the claims process, while providing empathetic customer service and maintaining timely, efficient documentation. Claims must be handled in accordance with client and corporate policies and procedures, accepted industry practices, and applicable statutory, regulatory, and ethical requirements. The adjuster also partners with clients to improve claims management processes and deliver solutions.
Requirements
- High school diploma.
- At least 3 years of related claims experience.
- Appropriate license and/or certification in all states where claims are handled, including an active Oklahoma adjuster license for this role.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor’s degree.
Responsibilities
- Analyze claims exposure, plan appropriate courses of action, and resolve claims.
- Interact with parties involved in the claims process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, industry practices, and statutory, regulatory, and ethical requirements.
- Document and communicate claims activity accurately, promptly, and efficiently.
- Investigate, evaluate, and resolve complex workers’ compensation claims.
- Partner with clients to deliver solutions and improve claims management processes.
- Apply critical thinking and problem-solving skills to plan and prioritize work in service of clients and claimants.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
