Workers' Compensation Assistant

Los Angeles County Office of Education•Downey, CA

6d•Hybrid

About The Position

This position performs a variety of technical clerical duties to support the Workers’ Compensation Unit, including processing workers’ compensation claims and maintaining records of reported injuries. Hybrid remote schedules may be available. A valid California driver’s license and access to private transportation, or the ability to obtain transportation between job sites, may be required. Applicants who meet the minimum requirements will be invited to take an examination, which may include a multiple-choice exam, an MS Office computer exam covering Word and Excel, and a structured interview. Selection and promotion are based on a competitive examination process. Candidates who pass all exam parts are ranked by overall score and placed on an eligibility list; vacant positions are filled from the top three ranks. Eligibility lasts 12 months, though additional recruitment may occur and candidates may be added to the list. The resulting list may also be used to fill vacancies in related classifications for which no eligibility list exists. Some public-contact positions may require bilingual proficiency. Veterans’ credit may be awarded for entry jobs, and reasonable accommodations are available to individuals with disabilities.

Requirements

Graduation from high school or equivalent.
Three years of clerical experience involving the review and application of policies, procedures, and regulations, including one year of workers’ compensation clerical experience.
Knowledge of workers’ compensation benefits, requirements, policies, and procedures.
Knowledge of California Labor Code and California Education Code provisions pertaining to workers’ compensation.
Knowledge of local and federal rules and regulations related to workers’ compensation.
Knowledge of workers’ compensation terminology.
Knowledge of record keeping and records management.
Knowledge of Microsoft Office Word, Excel, PowerPoint, Outlook, and other Microsoft Office applications.
Knowledge of telephone techniques and etiquette.
Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary.
A valid California driver’s license and availability of private transportation, or the ability to obtain transportation between job sites, may be required.
Competencies include critical thinking, fact finding, professional and technical expertise, using technology, adaptability, attention to detail, professional integrity and ethics, self-management, informing, oral communication, customer focus, handling conflict, teamwork, and cultural proficiency.