Workers Compensation Assistant Branch Manager
About The Position
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Seeking a seasoned claims leadership professional with a background in complex workers compensation claims with litigation. This role will have core impacts including: Building and sustaining an accountable results-oriented culture, Talent Development, and Effective performance management. You have the opportunity to join a dedicated client team of skilled professionals who are up for a challenge and take outstanding performance to heart! Accelerate your career development with a diverse range of experiences across jurisdictions, industries and risks!
Requirements
- High School Diploma
- Minimum of 12 years related claims experience
- At least 3 years of supervisory experience
- Appropriately licensed and/or certified in all states in which claims are being handled
- Knowledge of all team member related functions
Nice To Haves
- Bachelor's Degree
Responsibilities
- Lead claims supervisors and adjusters to provide high quality and efficient service.
- Drive adjuster hiring and training to champion a culture of performance and continuous improvement.
- Use Gallagher's technology to enhance your team's efficiency and quality.
- Ensure appropriate licenses and/or certifications for employees.
- Connect with clients, carriers and brokers in a professional, positive and proactive manner.
- Optimally manage multiple competing priorities, identify coaching opportunities and position team members for successful development.
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
