DWM Workers' Compensation Administrator

City of Atlanta • Atlanta, GA

8d • $54,683 - $73,242 • Hybrid

About The Position

The Workers’ Compensation Administrator position is responsible for the timely processing of departmental reported on-the-job injuries. This role involves reviewing injury/accident reports to determine accuracy and completeness, ensuring adequate investigation, and verifying compliance with applicable laws and regulations. The administrator will also assist with providing Workers' Compensation training and guidance to Department of Watershed Management (DWM) employees.

Requirements

• Must be able to quickly retain knowledge of state, city, and department policies and procedures.
• Must be knowledgeable and proficient with computers to prepare written and computer-based daily logs.
• Able to thrive under pressure, consistently meeting expectations and commitments on tight deadlines.
• High emotional intelligence.
• Excellent interpersonal and relationship-building skills.
• Ability to communicate diplomatically and effectively both verbally and written.
• High-level of accuracy and attention to detail.
• Ability to understand, interpret and apply pertinent policies, procedures and regulations.
• Ability to determine actions necessary to resolve issues.
• Able to obtain the cooperation and confidence of others.
• Ability to perform maintenance and troubleshooting activities involving skills in the functional fields to which assigned; prepare written and computer based daily logs, activity sheets, project sketches, reports and other supporting documentation; Ability to manage conflict and/or concerns of the general public.
• Ability to adapt to changes in work environment.
• Excellent organizational, analytical, and interpersonal skills.
• Working knowledge of the State of Georgia Workers’ Compensation laws and requirements.
• Strong computer proficiency, including Microsoft Word, Excel, PowerPoint, Outlook, and Internet-based applications.
• Bachelor’s Degree in Business Administration, HR, Occupational Safety, Risk Management, Emergency Management or related field.
• 3 years progressively responsible experience.
• Valid Georgia Driver’s License.

Nice To Haves

• Additional years of experience may be considered as a substitute for the required degree on an exceptional basis, with a minimum of seven (7) years of professionally related experience under Workers’ Compensation Administrator.

Responsibilities

• Maintains confidentiality, discretion, and HIPAA at all times.
• Performs timely review and response of reported injuries/accidents to ensure receipt of required documents to provide care to the injured worker.
• Replies timely to all employee questions and inquiries regarding their claims.
• Educates employees about workers’ compensation procedures and policies.
• Maintains communication with the injured worker from injury to return to duty.
• Compiles facts and data regarding injury/accident reports and filed cases.
• Prepares required documentation to submit to payroll, HR, supervisors, managers, directors, etc.
• Assists departments in conducting investigation of injury/accident reports, including acquiring witnesses statements and procurement of relevant documentation.
• Reviews accident/injury reports to identify patterns.
• Coordinates as needed with the city’s third-party administrator payment of medical bills.
• Ensures clarity regarding work restrictions for every injured worker.
• Assists employees when needed with completion of Treatment Authorization Form and contacting the city’s third-party-administrator to file a claim.
• Maintains files of subrogation records for incidents involving third parties.
• Maintains files for injured workers settlements.
• Documents telephone conversations, witness statements, medical status reports, and accident investigation results.
• Creates workers’ compensation reports for dissemination.
• Attends seminars and conducts research to keep abreast of CoA, state or industry changes.

Benefits

• The job posting mentions that the position follows the City's hybrid work schedule policy, which allows for one day of remote work per week, subject to eligibility, departmental needs, and supervisor approval. This policy is subject to change.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level