Workday Technology Consulting Senior Manager
About The Position
Attain Partners is seeking a strategic consultant with Enterprise Resource Planning (ERP) and IT transformation experience to lead client engagements involving business process assessment, technology strategy, organizational readiness, Workday implementation advisory, and post-production support. The role applies Workday experience gained as a customer or system implementor in a broader strategic context, helping clients make complex decisions, align technology with their missions, and drive change. It is not an implementer role; success depends on strategic thinking and building strong client relationships. The Senior Manager will guide the post-production lifecycle of client Workday solutions; oversee technical teams and service operations; advise on product roadmaps, integrations, reporting, security, and tenant management; and support monitoring and issue recovery. The role also includes mentoring Attain Partners employees, supporting business development, contributing to internal methodologies, and developing thought leadership. Periodic travel may be required based on business and client needs.
Requirements
- At least 7 years of hands-on experience in multiple Workday technical domains, such as integrations, reporting, security, and tenant management, as a Workday customer or systems implementor.
- At least 5 years leading Workday technical workstreams across multiple areas, such as integrations, reporting, security, and system administration, as a Workday customer, system implementor, or contractor.
- Experience defining and managing execution of agile release management processes, including backlog management, roadmap definition, prioritization, sprint planning, and change control.
- Demonstrated knowledge of Workday Finance and HCM functional solutions, current Workday technical capabilities, and the Workday ecosystem.
- Workday customer or implementor certification in one or more technical capabilities, such as Studio, Orchestrate, Extend, Reporting, or Security.
- Strong analytical and communication skills, including the ability to synthesize complex information into clear recommendations.
- Ability to lead client engagements independently and collaboratively.
- Bachelor’s degree required.
- Demonstrated ability to build trusted-advisor relationships with clients.
- Experience supporting sales and business development.
- Flexibility to travel periodically based on business and client needs.
Nice To Haves
- Previous employment as a management or technology consultant at a recognized professional services organization.
- Experience working with mission-driven sectors such as higher education, nonprofit, and state and local government.
- Experience supporting business development efforts such as proposal writing and sourcing new business for existing clients.
Responsibilities
- Create an end-to-end post-production lifecycle for client Workday solutions, including incident and system request management in ServiceNow and release guidance for biannual Workday releases and routine enhancements.
- Provide day-to-day oversight of Workday technical teams for Extend, Security, Reporting, and Integrations, focusing on consistent and effective operations and optimal capacity and capability.
- Serve as a liaison with HCM, Finance, and Payroll production managers and business leaders, balancing solution stability with continuous improvement of business processes.
- Recommend improvements to clients’ ServiceNow platforms to facilitate enhancement prioritization, issue resolution, release planning, and system administration.
- Provide leading-practice guidance on the design and implementation of Workday integrations and reports.
- Collaborate with HCM, Finance, and Payroll Product Managers to define and manage Workday product roadmaps aligned with enterprise business transformation objectives, prioritizing high-impact features and regulatory requirements.
- Collaborate with HCM, Finance, and Payroll teams to deliver enhancements and fixes using consistent, rigorous documentation and process standards.
- Oversee clients’ Workday security models, promoting compliance with internal controls and audit requirements.
- Oversee clients’ Workday tenant management approaches, including communication with impacted stakeholders.
- Help clients implement proactive monitoring and issue recovery processes for Workday platform performance, integration health, and data integrity.
- Supervise and mentor Attain Partners employees.
- Support proposal writing and business development efforts for existing and prospective clients.
- Support internal methodology development by creating and maintaining repeatable approaches, assets, and templates for client engagements.
- Develop thought leadership based on career experience, active client work, and engagement with the Workday ecosystem.
Benefits
- Competitive health, dental, and vision coverage.
- HSA and FSA accounts.
- Life and disability insurance.
- Fertility and family planning benefits.
- Employee assistance and discount programs.
- 11 paid federal holidays.
- Flexible unlimited time off (UTO).
- Generous 401(k) matching with immediate vesting.
- Flexible career paths with advancement, mobility, and flexibility.
- Annual discretionary bonus eligibility.
- A healthy, inclusive environment that values unique experiences.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
